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Reviews of Arlo Wynwood Miami

4 out of 5
Arlo Wynwood Miami
2217 NW Miami Ct, Miami, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 596 reviews" "
Rating 8 - Good. 96 out of 596 reviews" "
Rating 6 - Okay. 36 out of 596 reviews" "
Rating 4 - Poor. 24 out of 596 reviews" "
Rating 2 - Terrible. 41 out of 596 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay and will rebook when I return. Great hotel, clean, amazing customer service, great events. Definitely recommend.
Stayed 4 nights in May 2024

8/10 Good

Angelica Tatiana Soriano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 3 nights in May 2024
Response from Guest Services on 27 May 2024
Angelica, We would like to take a moment to express our sincere gratitude for choosing to stay at The Arlo Wynwood during your recent visit to Miami. We are pleased to hear that you enjoyed your stay with us and that you found our facilities and services to be up to your satisfaction.

8/10 Good

gonzalo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super convenient to walk around Wynwood. Pretty safe area to walk through . Not a quiet stay so beware of late night street noise . Lots of construction going on so our room/ balcony had dust. Surprised us with a $500 security deposit as soon as we checked in . We stayed 4 nights during Memorial Day weekend. 4 stars overall . Rooftop bar and service / staff was great.
Stayed 4 nights in May 2024

10/10 Excellent

Tosin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, will surely book with them any time I am in miami again
Stayed 1 night in May 2024
Response from oscar on 24 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great area
Stayed 1 night in May 2024
Response from Oscar on 23 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

Erika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Oscar on 23 May 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience you experienced at our property. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Narominee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Oscar on 20 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

Ted

Liked: Staff & service
The hotel was ok for what it is, the staff was friendly and accommodating. Being it’s in Wynwood it’s loud and noisy often but that’s just how it is in this area. The food in the restaurant was pretty good, but the food offered in the bar areas was sub par and overpriced at best. My biggest gripe however, was the hidden fees that I didn’t notice until I checked out of the hotel. I visited Miami for a wedding that was close by, after the unknown fees and whatnot I could have stayed at a better hotel or the hotel where the wedding was being held at for around the same price. Lesson learned I guess. Overall the hotel isn’t bad it’s fine for what it is, but I don’t see myself returning here.
Stayed 2 nights in May 2024
Response from Oscar on 18 May 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the challenges you experienced while staying with us. We will make sure to inform all of our guest upon check in what they will be charged for at check out and how much will be authorized. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Izabel on 14 May 2024
Amanda,We would like to take a moment to express our sincere gratitude for choosing to stay at The Arlo Wynwood during your recent visit to Miami. We are pleased to hear that you enjoyed your stay with us and that you found our facilities and services to be up to your satisfaction.

10/10 Excellent

Leonard, Nassau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property! The scenery is amazing. It’s a bit loud if you are not into that kind of music.
Stayed 2 nights in May 2024
Response from Oscar on 13 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Beth, redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is not for people looking for quiet. The room comes with ear plugs and a sound machine. The hotel is beautiful and well situated for an active night life. The pool is great with no buildings to shadow it.
Stayed 1 night in May 2024
Response from Oscar on 13 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Andres Teran Hotel Manager on 12 May 2024
So happy that you had a great stay. Look forward to hosting you again in the near future.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, centrally located to access anywhere you want to go.
Stayed 5 nights in May 2024
Response from Oscar on 6 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Tracy, Colleyville

Travelled with partner
Liked: Amenities
Fun artsy hotel with a definite Miami vibe. We walked around the area to see all the graffiti wall art. Area is being revitalized so a bit disheveled but watch it transform in a couple years. The Arlo rooftop pool is delightful.
Stayed 1 night in May 2024
Response from Oscar on 6 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024
Response from Oscar on 6 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel clean and i would stay again
Stayed 2 nights in Apr 2024
Response from Oscar on 4 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Destiny

Stayed 2 nights in Apr 2024
Response from Oscar on 23 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very accommodating. The views and aesthetics are awesome. The rooms and bed we’re comfortable perfect size, and plenty of natural light.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 1 May 2024
So happy Jasmine that you had enjoyed your stay with us on your most recent stay. Look forward to hosting you again in the near future.

8/10 Good

Luz

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Andres Teran Hotel Manager on 1 May 2024
Thank you for the great feedback.

10/10 Excellent

Maria Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice propriety in an artsy area! Really liked and will be back!
Stayed 3 nights in Apr 2024
Response from Guest Service on 29 Apr 2024
Maria, We would like to take a moment to express our sincere gratitude for choosing to stay at The Arlo Wynwood during your recent visit to Miami. We are pleased to hear that you enjoyed your stay with us and that you found our facilities and services to be up to your satisfaction.We look forward to welcoming you back in the near future.

8/10 Good

Terrin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel but not all that glitters is gold. The A/C in our room didn’t work, so it was very toasty. We ran into a price discrepancy at the rooftop bar but they gave us free drinks as a solution. Other than that, it’s a beautiful establishment. The pool area was great. Perhaps a free, continental breakfast could be added.
Stayed 2 nights in Apr 2024
Response from Guest Service on 29 Apr 2024
Terrin, thank you so much for you feedback it is greatly appreciated. We are glad to hear that you were able to enjoy your time with us despite the challenges you faced. I hope we were able to resolve them in a timely manner. We do hope to welcome you back sometime in the near future. Thank you again for staying with us!

6/10 Okay

Priya

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Andres Teran Hotel Manager on 1 May 2024
Hello Priya thank you for the feedback and please elaborate if you experienced any issues during your stay causing you to give a score of 3 out of 5. Best

10/10 Excellent

Louis-Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel loved it
Stayed 1 night in Apr 2024
Response from Oscar on 28 Apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Christopher

Stayed 2 nights in Apr 2024
Response from Andres Teran Hotel Manager on 29 Apr 2024
thank you for the great feedback and look forward to hosting you in the future

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were extremely kind and made sure i had everything I needed. Super clean and aesthetically pleasing all around!
Stayed 1 night in Apr 2024
Response from Andres Teran - Hotel Manager on 28 Apr 2024
thank you for the great feedback. look forward to hosting you again in the near future.

8/10 Good

Melanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and location.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 25 Apr 2024
Thank you for the great feedback. Look forward to hosting you again in the near future.

10/10 Excellent

Juan, San José

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, its murals really draw attention, its social areas are very beautiful and make you want to enjoy them. The staff is very friendly. The room is spacious and the bed is comfortable, the bathroom is very nice. Breakfast is a bit expensive but delicious. This area is undergoing transformation, so there are beautiful things and others not so much, but I am sure that in a few years it will be beautiful.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 23 Apr 2024
Thank for the great feedback and look forward to hosting you again in the future.

10/10 Excellent

Diego

Liked: Amenities
The best
Stayed 2 nights in Apr 2024
Response from Andres Teran Hotel Manager on 22 Apr 2024
Thank you for the great feedback.

10/10 Excellent

Sara

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern style. Extremely clean. Staff went above and beyond and were very friendly. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 18 Apr 2024
Thank you for the great feedback and look forward to hosting you again in the future.

8/10 Good

Niki

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Andres Teran Hotel Manager on 18 Apr 2024
Thank you for the great feedback and look forward to hosting you again in the future

10/10 Excellent

Imani

Liked: Property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 17 Apr 2024
Thank you for great feedback and look forward to hosting you again in the near future.

8/10 Good

Bruce

Liked: Cleanliness
Clean. $25 voucher for restaurant can’t be used for Happy Hour.
Stayed 1 night in Apr 2024
Response from Oscar on 16 Apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great property. Great location.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 15 Apr 2024
Thank you for so much for the great feedback. Look forward to hosting you again in the near future.

2/10 Terrible

Kirsty

Stayed 2 nights in Apr 2024
Response from Guest Service on 7 May 2024
Kirsty, your feedback is essential in our effort to improve our service standards. We're hoping you could tell us about your experience so that we may work on improving in those areas and that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Kaylan

Stayed 4 nights in Apr 2024
Response from Oscar on 4 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Sydney

Stayed 3 nights in Mar 2024
Response from Andres Teran Hotel Manager on 1 May 2024
Thank Sydney for the great score and look forward to hosting you again in the near future.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 10 Apr 2024
Great to hear Shawn about your most recent experience with us. Look forward to hosting you in the future.

10/10 Excellent

Andrea, Littleton

Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 29 Apr 2024
thank you for the great feedback and look forward to hosting you in the future.

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very noisy at night. Hugely overpriced restaurant with very average quality. Staff and service hampered by technology everywhere that doesn’t work very well. Make sure that you stay on the opposite side of the hotel to the 3rd floor terrace bar.
Stayed 3 nights in Apr 2024
Response from Andres Teran Hotel Manager on 10 Apr 2024
Good evening, John. Thank you for the feedback regarding your most recent stay. I will pass along to the team. We look forward to seeing you again and hope to make that stay better for you.

10/10 Excellent

Michelle

Liked: Amenities
Great service
Stayed 1 night in Apr 2024
Response from Oscar on 8 Apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We will make sure to address your concerns to the appropriate department. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Judiann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful, clean and modern. Esr plugs were provided as there was a party on the room. Overall we had a great stay.
Stayed 1 night in Apr 2024
Response from Andres Teran Hotel Manager on 7 Apr 2024
Great to hear that you had a great stay. Look forward to hosting you again in the future.

2/10 Terrible

Zaria

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was horrible, at least the front desk assistance
Stayed 1 night in Mar 2024
Response from Guest Services on 6 Apr 2024
Zaria, Thank you for sharing your feedback with us.I am very disappointed to learn about your experience. We strive for excellent comfort and the best customer service for our guests. Clearly, we did not deliver these standards.Please accept my sincerest apologies, as this is certainly not the level of service we would like to provide to our guests. I would like to assure you that we will take all necessary steps to address your concerns.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An artist’s dream inside and out and totally appropriate for the district
Stayed 1 night in Apr 2024
Response from Guest Services on 6 Apr 2024
Mark, We would like to take a moment to express our sincere gratitude for choosing to stay at The Arlo Wynwood during your recent visit to Miami. We hope that you enjoyed your stay with us and that you found our facilities and services to be to your satisfaction.

10/10 Excellent

Chantelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and design elements
Stayed 1 night in Mar 2024
Response from Guest Services on 6 Apr 2024
Chantelle, Thank you for your rating and feedback, we greatly appreciate it. We look forward to seeing you again. Arlo Wynwood Team

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Arlo! The location is great, and the rooms are stylish and comfortable. Some things to consider before booking here: - no parking, and the hotel parking is valet ONLY for around $50 a day. - they charge a $38/day fee that is confusing but it does come with a $25 / day food credit. We only tried the pizza at Higher Ground and it wasn't very good. - the thermostats are for show. They control nothing. The balcony-less rooms have no airflow and you'll be feeling stale after a few days. But don't let this sway you from not staying here! Roof top pool is amazing, cocktails were delish, and we did love our stay.
Stayed 3 nights in Mar 2024
Response from Guest Services on 6 Apr 2024
Caitlin, We would like to take a moment to express our sincere gratitude for choosing to stay at The Arlo Wynwood during your recent visit to Miami. We hope that you enjoyed your stay with us and that you found our facilities and services to be to your satisfaction.

8/10 Good

Kristian

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Area is at the heart of Wynwood - numerous dining, shopping, nightlife options. Beautiful property, beautiful rooms. A few downsides though. Room aren't practical though - skinny tabletops, shower has slight water buildup due to design, same can be said for sink. Customer service/room service request was absent (e.g. requested hot water kettle, but just gave us the kettle without plug-in base lol). Found blood stains or dark marks on some pillow cases and towels. Would consider staying somewhere else next visit, but all in all good hotel
Stayed 4 nights in Mar 2024
Response from Guest Services on 6 Apr 2024
Kristian, We would like to take a moment to express our sincere gratitude for choosing to stay at Arlo Wynwood during your recent visit to Miami. We hope that you enjoyed your stay with us despite some challenges you faced while staying with us, we hope we were able to rectify them in a timely manner. We hope you found our services to be to your satisfaction.

8/10 Good

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local art around the hotel with plenty of food and places to check out.
Stayed 1 night in Mar 2024
Response from Andres Teran Hotel Manager on 2 Apr 2024
Great to hear that you had a great time. Look forward to hosting you in the near future.Best

10/10 Excellent

Chantelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior design
Stayed 2 nights in Mar 2024
Response from Andres Teran Hotel Manager on 2 Apr 2024
Thank you for the feedback and look forward to hosting you again in the future.

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience, will not be staying here again. Thanks.
Stayed 5 nights in Mar 2024
Response from Oscar on 2 Apr 2024
Thank you for taking the time to share your feedback, we will make sure to share with the appropriate department. We deeply apologies for the inconvenience, we will make sure to address this issue with the appropriate departments. We would like to make it right for you next time at Arlo Wynwood. Please feel free to contact me for a future stay so we can make sure we make it right for you.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the location, I didn’t need a car for days
Stayed 2 nights in Mar 2024
Response from Andres Teran Hotel Manager on 31 Mar 2024
So happy for hear that you had a great stay with us. Look forward to hosting you again.