This location & price were great for a night between flights. The room was in need of an update, cracked sink, old carpet, etc. but it met our needs & the staff was great.
Jeanne
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk วันที่ 23 พ.ค. 2024
Thanks so much for taking the time to leave a review!we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
hotel antigo, carpete muito muito sujo. pelo valor, existem outras opções melhores.
Cinthia
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Front Desk วันที่ 23 พ.ค. 2024
Lamentamos saber de sua experiência recente, seu feedback é inestimável para nós e pedimos desculpas genuinamente pelos inconvenientes que você encontrou durante sua estadia. Se houver mais alguma coisa que possamos fazer para resolver suas preocupações ou ajudá-lo de alguma forma, não hesite em entrar em contato conosco diretamente
The staff was very friendly. The hotel was clean. Breakfast was okay--the hotel did not offer any gluten-free options. The lobby and dining area were very nice.
Lily
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Front Desk วันที่ 20 พ.ค. 2024
Thanks for leaving a review. We hope you visit again soon.
We choose this hotel for the airport pick up and drop off. The hotel and room were adequate for our 1 night there. The breakfast was a little lacking but they had my waffles so I was happy. There were not a ton of choices though. The airport pick up and drop off worked great so it was perfect for what we needed.
This Hotel is Outdated. The Room Curtains do not Close, T.V. Channels do not change, and Bath Water ONLY stays HOT!!
Gibson
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Front Desk วันที่ 23 พ.ค. 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
I loved this hotel.. Everything was perfect for what we needed. The shuttle that was needed for the port for our cruise was 10/10. I will say though you need to know it’s first come first serve per the list availability after checking in. So I will say keep in mind it’s not a guarantee but if you’re arriving early you will be able to get on the list. Breakfast is amazing as they have a hot breakfast with waffles that were delicious. Definitely a great stay.
Ashley
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Front Desk วันที่ 14 พ.ค. 2024
Thank you so much for taking the time to leave us this 5 star review! We are thankful you choose Comfort Suites North!
8/10 ดี
Xavier
เดินทางเพื่อธุรกิจ
14 พ.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Pleasant stay
Xavier
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Desk วันที่ 14 พ.ค. 2024
We are so happy you enjoyed your stay! Please visit us again!
The pull out bed was disgusting- it was ripped and stained w what i hope was chocolate milk? Kids and I arrived at 2 am and were too exhausted to ask for another room. Pillows were these weird half pillows. Uncomfortable to sleep on We didn’t use the pull out as we had to check out in a few hours.
Shahid
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก front desk วันที่ 9 พ.ค. 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
Was very shock with the package fee that they dont tell you about.
Lashanda
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก front desk agent วันที่ 9 พ.ค. 2024
we are sorry for any inconvenience that may cause. we called one week before your arrival date just as a heads-up since you had more than 3 packages delivered by then. and that way you could be prepared by the time you arrive at the property and pick them up. As always, if you have any concerns please feel free to contact us directly and we will be here to help you
6/10 พอใช้
Kelly, New milford
เดินทางกับครอบครัวและเด็กเล็ก
6 พ.ค. 2024
Terrible el desayuno. Supuestamente es hasta las 10am y a las 9.30 ya todo recogido...terrible!
Kelly
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Front Desk วันที่ 7 พ.ค. 2024
Apologies for any misunderstanding. It's possible you arrived during our restocking period, as breakfast is served daily until 10 AM. If you have any concerns, please feel free to contact the hotel directly. Thank you for choosing Comfort Suites North.
6/10 พอใช้
champ
เดินทางกับครอบครัวและเด็กเล็ก
6 พ.ค. 2024
Sucio todo y apesta
champ
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก front desk วันที่ 9 พ.ค. 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly
It was ok- nothing great- I’d say the biggest perk was shuttle to hotel and to port/ that definitely gave it a boost in rating
Rhonna
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก front desk agent วันที่ 3 พ.ค. 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly.
We found roaches in the room
Dining options were very limited
The transportation to and from the hotel to the airport was also limited even though it was included with the price of the room we had to take public transportation
Will not stay there again
Liliana
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก front desk วันที่ 2 พ.ค. 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. We will address this issue immediately. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly.
We have stayed here twice and will again if needed. Free pickup from airport and free shuttle to cruise port. Breakfast is not great but adequate. Rooms are really nice. No real restaurants close but we Uber and have great choices. Staff is friendly and helpful.
Jennifer
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front Desk วันที่ 30 เม.ย. 2024
It sounds like you've found a reliable go-to spot for your travels! The convenience of the free airport pickup and shuttle to the cruise port must be a huge plus. It's good to hear that despite the breakfast not being stellar, it's still enough to fuel your adventures. And it's smart to utilize Uber for dining options – sometimes the best spots are just a ride away. Thanks for sharing your experience!
Thanks so much for leaving a review Hope to see you soon!
6/10 พอใช้
Tatalavega
เดินทางกับครอบครัว
26 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
There weren’t enough breakfast options and quantities for the quest.
Tatalavega
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk วันที่ 28 เม.ย. 2024
We apologize for any inconvenience caused by the breakfast options and quantities during your stay. Our kitchen staff diligently replenishes breakfast items to ensure a satisfactory experience for our guests. It's possible you encountered our team in the process of restocking. We strive for customer satisfaction and take into account the number of guests in the hotel to accurately gauge our provisions. Your feedback is valuable to us as we continuously aim to enhance our services. Thank you for bringing this to our attention.
We greatly appreciate your five-star review! It brings us immense joy to hear that you enjoyed your stay, and we eagerly anticipate the opportunity to welcome you back again in the future.
It was very good for what we needed. It was stay before our cruise. We would definitely do it again should the need arise. Very happy with our stay.
Rebecca
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก front desk วันที่ 23 เม.ย. 2024
thanks for the amazing review! we hope to see you again
2/10 แย่มาก
Teresa, Sandy
21 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
I asked for a credit so I could still stay at a property so I could return to my husband and dying father in law and they declined my request. No thanks Comfort Inn.
Teresa
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก A.C วันที่ 23 เม.ย. 2024
Dear Teresa,Thank you for reaching out to us regarding your recent experience with Comfort Suites. Firstly, I want to extend my heartfelt condolences for the challenging circumstances you're facing with your husband and father-in-law.I understand there seems to be some confusion, and I'd like to clarify that our property is actually named Comfort Suites, not Comfort Inn. I apologize for any inconvenience this discrepancy may have caused.Regarding your request for a credit, I regret to inform you that we are unable to process credits for third-party reservations made through Expedia. However, had you booked directly with us, we may have had the flexibility to assist you by modifying the dates based on availability.While I wish we could accommodate your request, please know that our policies are designed to ensure fair treatment for all our guests. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out directly.Once again, I offer my sincerest condolences during this difficult time. Our thoughts are with you and your family.Warm regards,
overall the hotel was ok, breakfast options were very limited and transportation from airport to hotel was very slow, we had to wait over 45 minutes to get the shuttle.
Liliana
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก front desk วันที่ 21 เม.ย. 2024
thanks for the honest review! we are sorry for any inconvenience, however, our shuttle from the airport runs every hour.