Room size was great. Bed could have been a bit more comfy, but that was a minor consideration as everything else was better than expected.
We came with 2 children under the age of 3 and we felt highly accommodated
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Such a great place to stay! The hotel is beautiful, very clean, and the staff were all so friendly and welcoming. The location was perfect and made getting around really easy. I had a wonderful experience and would absolutely stay here again.
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Had an absolutely incredible five day stay at ONTO Tonalá Mexico City. Check in process was quick and easy, the room was gorgeous, spacious and always clean. They had complimentary pastries for breakfast and the staff were incredibly helpful and went above and beyond to make our stay the best. The location is perfect too because we could walk to pretty much anywhere within 10-15 minutes. This is a great option if you’re staying in Roma Norte.
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
This is an upscale boutique hotel with a very cool vibe. No gym or restaurant or room service but a kitchen adequate for snacks. Coffee in the rooms and lobby and fresh croissants in the morning. Extremely clean, very helpful warm staff. Huge rooms (only 44 over 11 floors) with ultra modern layouts. Very quiet rooftop garden area for lounging. Trendy neighbourhood with so many great restaurants.
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay.
I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay.
The property has been nicely updated, and the air conditioning worked great.
Overall, I have no complaints and would definitely stay here again.
10/10 superb! Fantastic rooms, super clean and modern. Great location and amazing views from rooftop. Staff is extremely helpful and accommodating. I would personally like to shoutout Abraham at the front desk who made our stay very comfortable, he was super friendly and helpful.
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.