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NH Collection Mexico City Santa Fé

4.0 star property
Eco-certified comfort meets modern luxury at this upscale retreat just steps from shopping, where guests unwind in style near Mexico City's business district

Choose dates to view prices

NH Collection Mexico City Santa Fé, near Paseo de la Reforma, welcomes travelers with a daily manager's reception and international cuisine at its restaurant. Guests enjoy the sunny terrace and coffee shop, close to Santa Fe Center Mall. Visitors praise the attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿2,750
฿3,286 total
includes taxes & fees
21 Mar - 22 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 2

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room (2 Double Beds)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

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฿2,319 total
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About the area

Located in Mexico City, NH Collection Mexico City Santa Fé is in the business district. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Palacio de Bellas Artes and Parque Zoologico de Chapultepec are not to be missed. Visit our Mexico City travel guide
Map
Juan Salvador Agraz, 44, Mexico City, 05109

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    8 min walk - 0.8 km
  • Santa Fe Center Mall
    7 min walk - 0.6 km
  • Centro Medico ABC Santa Fe
    12 min walk - 1.0 km
  • Ciudad de los Ninos
    12 min walk - 1.0 km
  • KidZania Santa Fe
    12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station
    17 min drive
  • Santa Fé Station
    20 min walk
  • Benito Juarez International Airport (MEX)
    52 min drive

Restaurants

  • One o One
    1 min walk
  • Starbucks
    1 min walk
  • El Japonez
    2 min walk
  • Cielito Querido
    2 min walk
  • Panda Express
    1 min walk

About this property

NH Collection Mexico City Santa Fé

Upscale hotel near Paseo de la Reforma
A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at NH Collection Mexico City Santa Fé. The on-site international cuisine restaurant, NH Collection Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a TV in reception
  • A front desk safe, free newspapers and a computer station
  • A lift, a ballroom and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 135 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 42-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, childcare services and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (MXN 110 per day)
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 630 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

Is NH Collection Mexico City Santa Fé pet-friendly?

Yes, NH Collection Mexico City Santa Fé allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of MXN 630 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Mexico City Santa Fé?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Santa Fé on 21 Mar 2026 start from ฿2,750, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Mexico City Santa Fé?

Valet parking is available for MXN 110 per day. Limited spots are available.

What time is check-in at NH Collection Mexico City Santa Fé?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Collection Mexico City Santa Fé?

Checkout is at noon. Late checkout is available for MXN 690 (subject to availability).

Where is NH Collection Mexico City Santa Fé located?

Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall, Parque La Mexicana and Centro Medico ABC Santa Fe. KidZania Santa Fe and Ciudad de los Ninos are also within 15 minutes. Santa Fé Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Mexico City Santa Fé Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

10/10 Excellent

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and accommodating staff
Stayed 2 nights in Feb 2026

10/10 Excellent

ADRIANA MEDELLIN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff happily helped
Stayed 4 nights in Jan 2026

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good hotel and service
Stayed 4 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, felt safe and staff was great!
Stayed 8 nights in May 2025

6/10 Okay

Elsy

Liked: Cleanliness, property conditions & facilities
The overall stay was good, the staff was very courteous, and the rooms were clean. However, the breakfast did not vary during the 6 days we were there with the exception of two dishes that changed daily but were not properly kept warm. I would not recommend the breakfast there.
Stayed 6 nights in Dec 2025

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Kevin Paul

Liked: Cleanliness, amenities, property conditions & facilities
The check-in said I'd need to pay for breakfast but I later discovered it was included. The check-in lady explained the hotel was almost empty, but decided to put us in a room next to another guest, and with a door to access their room(!!!) which meant it was noisy. Unimpressed. At least the room was warm and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Esmilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Very kind
Stayed 1 night in Apr 2024

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an upgrade, staff was very nice
Stayed 1 night in May 2024

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025

8/10 Good

Dikson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough!

The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great service and everything was clean.
Stayed 3 nights in Feb 2026

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in their treatment, but the breakfast was a total disappointment, and not worth the extra $15 I paid: only green tea (no other kinds), the cheese was rather dry, no good vegetarian options for protein, etc., etc.
Stayed 1 night in Nov 2025

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Itzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 1 night in Oct 2025

8/10 Good

Francisco Javier

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the dollar. Beautiful facility with good dining, appreciated the dining hours and great service.
Stayed 2 nights in Aug 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice small hotel in a nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and property, clean and spacious room.
Stayed 1 night in May 2025

10/10 Excellent

jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Oct 2025