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Hyatt Regency Mexico City

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Luxury
5.0 star property
9.4

Exceptional

Modern elegance in vibrant Polanco

Surrounded by the vibrant Polanco district, this modern hotel offers easy access to Chapultepec Park and upscale dining and shopping. Unwind in the heated pool with park views, indulge in the spa, or enjoy the inviting bar and lounge.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿12,257
฿14,648 total
includes taxes & fees
31 May - 1 Jun

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The price is ฿12,063
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 31 May 2026 start from ฿12,257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Checkout is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma and Auditorio Nacional. Chapultepec Park and Antara Polanco are also within 1 mile (2 km). Auditorio Station is 6 minutes by foot and Polanco Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1179 out of 1442 reviews
Rating 8 - Good. 151 out of 1442 reviews
Rating 6 - Okay. 53 out of 1442 reviews
Rating 4 - Poor. 27 out of 1442 reviews
Rating 2 - Terrible. 32 out of 1442 reviews

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is always really good with a nice variety.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

NICLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and perfect location
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. Room amenities were great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice clean rooms. Staff very friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants in the property and near many other Michelin levels
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MAHESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff worked very hard
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great VIP lounge. Small rooms. Good food.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good restaurants, easy to get a cab.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Convenient and clean good breakfast
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anie

Liked: Amenities
Very comfortable and friendly staff.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, amenities
Excellent location, beautiful suite, fabulous bathtub
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Great lobby and bar. Delicious breakfast buffet. Clean and comfortable rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sneha

Liked: Cleanliness, amenities, property conditions & facilities
The room was confortable and the area was very safe. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was spacious. In particular, I loved the breakfast!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Stayed 4 nights in Dec 2025