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Hyatt House Mexico City/Santa Fe

4.0 star property
The outdoor pool at this Santa Fe property offers a perfect break from exploring the nearby mall, while the H Bar serves international cuisine that feels like home.

Choose dates to view prices

Located near Teatro Zentrika, Hyatt House Mexico City/Santa Fe offers a sophisticated retreat with practical amenities. Enjoy international dishes at H Bar, swim in the outdoor pool, or maintain your fitness routine at the 24-hour gym. Guests appreciate the attentive staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,971
฿3,550 total
includes taxes & fees
22 Mar - 23 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (With Shower)

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Santa Fe, a neighbourhood in Mexico City, Hyatt House Mexico City/Santa Fe is in a shopping district. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights. Santa Fe Center Mall and Teatro Zentrika are two other places to visit that come recommended. Visit our Mexico City travel guide
Map
Mexico City

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    14 min walk - 1.2 km
  • Centro Medico ABC Santa Fe
    5 min walk - 0.5 km
  • Santa Fe Center Mall
    14 min walk - 1.2 km
  • Ciudad de los Ninos
    19 min walk - 1.6 km
  • KidZania Santa Fe
    19 min walk - 1.6 km

Getting around

  • Santa Fé Station
    4 min drive
  • Mexico City Buenavista Station
    18 min drive
  • Benito Juarez International Airport (MEX)
    54 min drive

Restaurants

  • One o One
    9 min walk
  • Starbucks
    4 min walk
  • Starbucks
    9 min walk
  • El Japonez
    7 min walk
  • Restaurante
    1 min walk

About this property

Hyatt House Mexico City/Santa Fe

Upscale hotel near Centro Medico ABC Santa Fe
Located close to Teatro Zentrika and Santa Fe Center Mall, Hyatt House Mexico City/Santa Fe provides free continental breakfast, a corner/local shop and a coffee shop/cafe. The on-site international cuisine restaurant, H Bar, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, a front desk safe and a billiards/pool table
  • ATM/banking services, luggage storage and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 119 rooms feature comforts, such as premium bedding and wet bars, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, microwaves and coffee/tea makers

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฿2,917 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 220 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 5 2025 to March 1 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 2200 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 220 per day
  • Pet fee: MXN 2200 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe have a pool?

Yes, this property has an outdoor pool. One of the swimming pools will be unavailable from November 5 2025 until March 1 2026 (dates subject to change).

How much does it cost to stay at Hyatt House Mexico City/Santa Fe?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt House Mexico City/Santa Fe on 22 Mar 2026 start from ฿2,971, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House Mexico City/Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of MXN 2200 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt House Mexico City/Santa Fe?

Self-parking is available for MXN 220 per day.

What time is check-in at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hyatt House Mexico City/Santa Fe?

Checkout is at noon.

Where is Hyatt House Mexico City/Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Centro Medico ABC Santa Fe and Santa Fe Center Mall. Teatro Zentrika is 0.9 mi (1.4 km) away. Santa Fé Station is 24 minutes by foot.

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Reviews

Hyatt House Mexico City/Santa Fe Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

8/10 Good

Srikanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property with a great hot breakfast but it’s located in the middle of nowhere. Not much around other than a couple of small convenience stores and one eatery.
Stayed 4 nights in Dec 2025

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 6 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and fluent in English. Very convenient to Centro Medico ABC with connection by above-street pedestrian bridge. Included breakfast was good and especially convenient. Room service was fast and also convenient. Room included a complete kitchenette and sitting area separate from bedroom. Comfortable mattress and immaculately clean throughout the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are spaced out for not so many choice dinning, but the hotel had a good restaurant with great food and reasonable priced food.
Stayed 2 nights in May 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property ij the past, never had a a better time, staff is very friendly and professional, facilities are exceptional, 24 hrs front desk always, i really enjoyed my stays here.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Nov 2024

6/10 Okay

Andreja

Liked: Room comfort
Disliked: Property conditions & facilities
Not worth the price. The room had paint peeling of the ceiling and the carpet needs cleaning. The app mentioned we would be getting complimentary drinks, no mention of that by the staff. Breakfast is ok, with a good variety of items, but they keep running out of food items and staff is slow to notice. Parking is expensive. Stay at a better place, this is very average.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Property is clean, staff is great and breakfast is top-notch. A !
Stayed 3 nights in Feb 2025

10/10 Excellent

Rowena

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There's a smell coming from pipes, you'll need to keep the toilet seat covered. The way you have to transfer to a different elevator get to the parking or outside is inconvenient. Also can't get the elevator to the parking without the receptionist's card. Breakfast was good.
Stayed 3 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel, not perfect.

Very nice, but a couple of issues. Hotel was kept rather cold, and it was difficult to control temperature in the room. But otherwise the room was very well equipped, with microwave, fridge etc. very comfortable as a whole. Food was a bit hit and miss. Some served rather cold and not terribly exciting.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Great hotel!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Joecir Teixeira da

Excelente Hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Arturo and company were amazing
Stayed 3 nights in Oct 2025

6/10 Okay

Elsa Amelia

xx
Stayed 2 nights in Nov 2025

10/10 Excellent

Esly Llamarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the amazing hospitality!
Stayed 2 nights in Aug 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and relax
Stayed 2 nights in Mar 2025

10/10 Excellent

Iker Leycegui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good can walk to Santa Fe Mall.
Stayed 3 nights in May 2025

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025

10/10 Excellent

BRYAN ANDRADE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like Hyatt
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel enrique

Todo exelente
Stayed 2 nights in Dec 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2025