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Hotel Polanco

3.0 star property
Travelers can stay productive at the 24-hour business center while enjoying comfort and convenience during their stay at this modern retreat

Choose dates to view prices

Hotel Polanco sits near Paseo de la Reforma, offering both productivity and relaxation. Guests maintain their fitness routines at the gym, connect seamlessly with in-room WiFi, and benefit from practical services like dry cleaning and expert tour assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is ฿4,179
฿4,994 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Polanco, a neighbourhood in Mexico City, is home to Hotel Polanco. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • Lincoln Park
    Lincoln Park
    2 min walk - 0.2 km
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    3 min walk - 0.3 km
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    5 min walk - 0.5 km
  • Chapultepec Park
    Chapultepec Park
    5 min walk - 0.5 km
  • Auditorio Nacional
    Auditorio Nacional
    10 min walk - 0.9 km

Getting around

  • Mexico City Buenavista Station
    9 min drive
  • Auditorio Station
    13 min walk
  • Benito Juarez International Airport (MEX)
    31 min drive

Restaurants

  • Tacos de la Sombrilla Azul
    2 min walk
  • Maque
    4 min walk
  • Gin Gin
    4 min walk
  • Mandolina
    4 min walk
  • Manaw Thai Kitchen
    3 min walk

About this property

Hotel Polanco

Hotel near Paseo de la Reforma
Close to Auditorio Nacional and Antara Polanco, Hotel Polanco provides dry cleaning/laundry services, a gym and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, a lift and 1 meeting room
  • Tour/ticket information and a 24-hour front desk
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is Hotel Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Polanco?

Hotel Polanco doesn't offer parking.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Polanco?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Lincoln Park and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 13 minutes by foot and Polanco Station is 17 minutes.

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Reviews

Hotel Polanco Reviews

8.0

Very good

8.6

Cleanliness

9.0

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 217 out of 535 reviews
Rating 8 - Good. 170 out of 535 reviews
Rating 6 - Okay. 78 out of 535 reviews
Rating 4 - Poor. 36 out of 535 reviews
Rating 2 - Terrible. 34 out of 535 reviews

Reviews

Verified

2/10 Terrible

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water today!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

sharon

Liked: Cleanliness, amenities
La persona de recepción se moleste porque mi cobro era menor por expedia que a la tarifa que ellos manejaban.
Stayed 1 night in Jan 2026
Verified

8/10 Good

FRANCISCO

Disliked: Amenities
La ubicación.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable y la recepcionista fue muy amable.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Isidoro Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Recepcionistas más amables y el restaurante no estaba en funcionamiento
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Silvia Rubi

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es pequeño y no cuenta con restaurante pero realmente es perfecto para una estancia corta, hay muchos lugares turísticos cerca,el personal fue amable
Stayed 2 nights in Nov 2025
Verified

8/10 Good

DANTE

La persona de recepción preponte hizo un feo por hacerlo con usted Des
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Abelardo

Liked: Cleanliness
La habitacion esta bien
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba hecha un asco infestada de cucarachas. El personal no respondía, nos han hecho responsables tampoco por dar un seguimiento adecuado. No me pude quedar me salí de inmediato.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MIRTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar excelente para cua do tienes concierto o evento en el auditorio nacional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Evereth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2025
Verified

8/10 Good

JACQUES

Liked: Cleanliness, amenities, property conditions & facilities
Habitación correcta. El personal muy amable. lástima que no tenga restaurant.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness
Aire acondicionado
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Diego T.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Las instalaciones aunque viejas son cómodas sin embargo el personal deja mucho que desear en la atención al cliente. Son poco amables y empáticos con lo que se les comenta.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Manuel

Disliked: Staff & service, amenities
Aunque es un hotel viejo creo que podrían hacer la experiencia mucho mejor por el costo que tiene la habitación, el servicio de las personas del día dan mucho que desear unicel ante un señor que atiende en la no he es muy bueno y amable en general podrían mejorar mucho y más por la excelente ubicación que tienen .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Zona tranquila, a 10 minutos a pie del auditorio nacional. Limpio y cómodo.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Francisco Antonio Tello de Meneses

I like that is clean and silent
Stayed 1 night in Sep 2025
Verified

8/10 Good

YAZMIN HERNANDEZ

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miguel Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones limpias atención de primera
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

DIONISIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El hotel es un edificio muy bonito con una ubicación excelente, el personal tiene pesima actitud y muy pocas ganas de trabajar recibiendo gente
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Ruth

Disliked: Staff & service, amenities
No cuenta con estacionamiento, restaurante y las personas que atienden son muy déspotas. NO LO RECOMIENDO
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

EXCELENTE HOTEL, PERSONAL MUY AMABLES, BUENA UBICACION, MUY LIMBIO, Y MUY TRANQUILO.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Humberto

Es un hotel viejo con habitaciones pequeñas pero muy limpio y para los trámites que hicimos la ubicación es excelente,
Stayed 1 night in Jul 2025
Verified

8/10 Good

Néstor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. No tuve ningún problema
Stayed 2 nights in Jul 2025