Hotel Novotel Mexico City Santa Fe

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to Samara Shops and Expo Santa Fe Mexico, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site international cuisine restaurant, 365, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
The current price is ฿3,175
฿3,794 total
includes taxes & fees
16 Oct - 17 Oct

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a small round table, a sofa, and a painting on the wall.

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

A hotel room with two beds, a painting on the wall, and a wooden headboard.

Executive Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A room with a sofa, a small round table with a cup, a standing lamp, and a dog.

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a green sofa, a small table with a laptop, and a chair.

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a blue sofa, a round table, and a large window with curtains.

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Located in Santa Fe, a neighbourhood in Mexico City, Hotel Novotel Mexico City Santa Fe is in a shopping district. Samara Shops and Santa Fe Center Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana. Looking to enjoy an event or a match? See what's going on at Auditorio Nacional or Estadio Azteca. Visit our Mexico City travel guide
Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    19 min walk - 1.6 km
  • Samara Shops
    3 min walk - 0.3 km
  • Expo Santa Fe Mexico
    10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe
    12 min walk - 1.0 km
  • Santa Fe Center Mall
    19 min walk - 1.6 km

Getting around

  • Santa Fé Station
    17 min walk
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    50 min drive

Restaurants

  • Starbucks
    2 min walk
  • La Imperial
    3 min walk
  • Vapiano
    1 min walk
  • Loma Linda
    1 min walk
  • Quattro
    1 min walk

About this property

Hotel Novotel Mexico City Santa Fe

  • Upscale hotel near Samara Shops
  • Located close to Expo Santa Fe Mexico and Parque La Mexicana, Hotel Novotel Mexico City Santa Fe provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site international cuisine restaurant, 365, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Additional perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle
    • Concierge services, ATM/banking services and a front desk safe
    • A vegetable garden, multilingual staff and a lift
  • Room features
  • All 148 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with free toiletries and hairdryers
    • LCD TVs with satellite channels
    • Recycling, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 140 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 340 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 700 square feet of conference space
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 596.30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 per person
  • Valet parking fee: MXN 140 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 16 Oct 2026 start from ฿3,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Mexico City Santa Fe pet-friendly?

Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Novotel Mexico City Santa Fe?

Valet parking is available for MXN 140 per day.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Novotel Mexico City Santa Fe?

Checkout is at noon.

Where is Hotel Novotel Mexico City Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Samara Shops and Expo Santa Fe Mexico. Parque La Mexicana and Santa Fe Center Mall are also within 1 mi (2 km). Santa Fé Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Novotel Mexico City Santa Fe Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Santa Fe if you have pets.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated rooms are excellent. Great service from friendly staff!
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property under construction, but location to our family and restaurants was what we needed. Place is just ok.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Awesome staff
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area! I was impressed with the staff and their ability to speak with me in English! Great place but disappointed the pool was being renovated. I kept myself busy by walking instead lol.
Stayed 7 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware, so many better hotels options nearby

BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and easy to access.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is the best!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have heating in the rooms and it usually gets extreme cold inside the rooms. Need to install heating asap.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very comfortable and well-located hotel in Santa Fe, ideal for business or short stays. The rooms are spacious, clean, and modern, and the staff is friendly and professional. Breakfast has good variety, and the overall atmosphere feels relaxed and efficient. Great option if you want convenience, safety, and easy access to offices, restaurants, and shopping in the area.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is very modern and elegant
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pillows are too short and high and Ppool was under renos but otherwise a decent place for a work trip.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. I’ve been to other Novotel’s and this one top the list. Love ittttt
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2026