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"The hotel was outstanding! Definitely a five star, the breakfast was very good, I would not recommend the Bistro for dinner there are better restaurants in town. The service was world class and very detailed, turn down service with chocolates and other details. The views from the room were amazing it made it a place I would definitely return to. The staff was very professional, we were greeted at the car and walked in and taken to our room, showed everything in the room and explained all of the things about the hotel. Very detailed and professional!"

"We had a wonderful stay at The Grand Hotel Europa Palace. The rooms were spotless, the staff were incredibly helpful and welcoming, and the amenities were excellent. The highlight was definitely the stunning view over the Bay of Naples — absolutely breathtaking, especially at sunset. A fantastic place to stay, great location and highly recommended."

"Very friendly staff, everywhere was clean. Breakfast buffet had the to-be-expected choices and was regularly replenished. Sorry, but the coffee from the machine was not good .... it would be a lovely touch to be offered fresh tea or coffee."

"Very clean room, friendly staff except for 1 shuttle driver who was rude and unhelpful. "

"Very clean, good staff."

"Location was great and an easy walk to Sorrento or to catch the bus or train. Hotel was beautiful and staff very helpful."

"The cleanliness is amazing, the staff is very polite and helpful, the breakfast is included and delicious. Very good location close to the best scenery in Sorrento. We loved it 🙏🙏"

"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."

"Lovely rooftop breakfast area."