โรงแรมใกล้พิพิธภัณฑ์เกาะเมอร์ซี, โคลเชสเตอร์

"Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive...

"Easy parkinb and secure. Friendly and welcoming staff"

"Really comfortable bed. Super clean. Great for a couple of nights stay. Close to the University to meet up with our daughter. Would recommend the Beth Chatto Garden near by for a visit. "

"Beautiful as always, little details make all the difference!!"

"Housekeeping are amazing. the room was very wonderful and clean and staff very helpful. had some issues with wifi the first two nights but staff did their best to resolve this and then everything was fine. quiet area but very good location. enjoyed the tea and coffee provided. Thank you very much! would love to return one day if i was in the area. also very interested history! "

"Hotel is directly opposite where you check in, which is The George pub. No staff being readily available in the building was a little inconvenient as we had a few confusing moments with the room temperature and couldn’t change it. Also, tv remote was broken so was difficult to navigate using it, but having no main reception in the building meant you couldn’t just pop and get a replacement! But it was very clean, large wet room and not too much trouble to navigate once inside. Would stay again,...

"Nice touch the fridge and microwave the bathroom and room looked clean But the walls are to thin Close to the road the traffic is all u hear . The people above every move they make you can hear, doors closing and feet stomping . "

"Nice hotel, plenty of parking, didn't utilise the amenities during our short stay or the restaurant, room could have been cleaner"

"This hotel was fantastic value and we would recommend this to everyone. Staff, food and facilities were excellent. "

"well trained and helpful staff, clean swimming pool"

"The most likeable thing about this hotel is the staff. Lovey people, went out of their way to make me comfortable. The hotel could definitely do with an upgrade though, especially for business travel stays. Brilliant for on site parking. "

"Parking spaces restricted on arrival @ 2.30pm"

"Breakfast is superb!"

"Hotel stay was great, room was big enough for my family of 5 however was meant to be a double bed and 2 singles but one of them was a pullout matress with no sheets or anything so couldn’t use it. No soap in bathroom either But great location plenty of food and supermarket, petrol nearby and 8 mins from the pier. Breakfast really bad I would avoid going at all waited around 30 mins to take order and when it came was not good couldn’t eat it. Also the hygiene wasn’t great as saw staff putting...

"Beautiful, spotlessly clean, cosy room. Friendly owners. Delicious breakfast."

"Quirky and incredibly well designed hotel! It can’t be easy remodeling a +500 year old hotel. Location was perfect! Downtown Colchester, walkable to shops and restaurants. Modern amenities, fabulous decor, great location and incredible customer service! I really enjoyed staying in the historic hotel."