Search Hotels Near Mermaid Pool, Matapouri

"Comfortable stay. Car was safe in the parking spot provided. Staff was very friendly and helpful. Room was clean. It would of been great if the room had plates that we could of used. And if they could of supplied us with a small bottle of milk instead of those miniature milk capsules. But other than that, we had a great stay"

"The ladies who were running the hotel were kind and accomodating. They stayed up until we arrived even though it was after check in hours. The rooms were what we wanted. "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"Property is old. "

"Being on hotels.com i expected this to be at a much greater standard than this. It really is a bnb rather than a hotel. It is in a beautiful rural setting with expansive view but the facilities are old and tired. Much less than i expected."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"Clean and tidy, a reasonable economic choice that is handy to the centre of Paihia"

"Good location to walk around near the marina. Like most staff in Australia, they are not big on small talk. Our room, we had to keep the drapes closed because it was in a major walk-way. But it was a good room and we liked the queen sized beds. Restaurants close early on Sunday night so get in early enough to eat at 7."

"For the three days we were there, the Wifi didn't work. My husband needed to do work, so had to use his hotspot. We hung up our towels to reuse; but housekeeping took them away, and didn't replace them. We had 1 towel between us the day we left. Also, no coffee plunger in the room...just instant coffee:("