"We were a bit disappointed on arrival - our room wasn't ready, and despite lots of staff being around, nobody helped us with our bags down the steps, or provided us any information about the hotel, restaurant, wifi, etc.
The room was beautiful, though, and our small private pool was clean.
We were disappointed by the breakfast offering - lots of open containers with flies landing on the food meant there wasn't really anything we felt comfortable eating."
"I recently enjoyed a quick girls weekend break after our semester exams, and we stayed at this lovely villa. From the moment we arrived, everything was simply perfect! The villa was clean, beautifully decorated, and offered a cozy atmosphere that made us feel right at home.
The customer service was outstanding! The staff was friendly, attentive, and went above and beyond to ensure we had everything we needed for our stay. It truly made a difference in our experience.
Overall, this hotel...
"This is a beautiful and traditional location with stunning views and tranquil gardens. The house is basic, rustic but very authentic. Into town is easy by Grab or Gojek taxi app. Traditional breakfast comes as extra. I could stay here forever"
"Unhygienic and dirty. The bathroom had wet yellow urine spilled on toilet and the previous occupants toiletries were still there. The bed had so many stains and when we removed the blanket there was mud and dirt inside. They did not clean the sheets after the previous occupants. The room had small bugs crawling and we can’t step foot outside in the patio either. We spent the night in disgust as there were no place to go at that time of the hour. When we checked in the apartment reception had no...
