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"Very close to the beach and room was tidy and neat. Included Continental breakfast was good. Other meals and drinks at the motels’ restaurant were very expensive, but there weren’t a lot of options nearby for eating out."

"Disappointed there was no robes or slippers or toothbrush in the room of standard room,think for the price it needs robes back. Bottle water 🍶 would be good too. Comfortable night sleep. Would prefer la a carte instead of buffet breakfast at $30 pp. Hot springs were lovely as always"

"Nice clean room in a good location"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Location was fantastic. Room was clean and staff were very friendly"

"Warm and friendly staff Great location Walkable"

"Harmony at tower hill was a very enjoyable 2 nights stay for myself and partner. Vey unique accommodation that is very well presented and beautifully located to explore the area and surrounding townships."

"Just such a clean facility, excellent room standards with clean sheets, good choice of soaps etc and very fine facility at a gorgeous location... will certainly be back.."

"Extremely friendly staff. "

"Everything was good except the bed was too soft for me but It was good to have a electric blanket. The location and the environment was very nice."

"Bedding and decor was lovely. Nice hot rain shower."

"Rooms have been updated brilliantly including bathroom. Great bed"

"The view 😍 "

"We loved our stay, the room was really nice, spacious and so clean! Everything from the friendly staff to the delicious breakfast was fantastic. We were close to town and beach, could not fault a thing. Highly recommend, will definitely be back."

"Clean rooms great comms and worked perfectly for a group golf weekend"

"Right in the centre of town, close to the park and waterfront as well as the shops and pubs. Great spot. Easy parking, clean and secure."

"Great location, great communication, very clean apartment with everything you need."

"Previously stayed and enjoyed the hotel for what it is. Staff are great, guests have been good but this time the room smelt terrible.. unfortunately it smelt as if people had thrown up on the carpet.. possibly just the room we were in. Wasn’t like this last time.. will be looking elsewhere next trip."