8/10 ดี
Erica
เดินทางกับครอบครัว
19 ต.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Female at desk during night shift was unpleasant and usually not at the desk. The card in the room states room refresh will occur on your second night of stay. By night three we still hadn’t had our room cleaned. The lady at the desk said we needed to call to request it - I let her know that’s not what the card in the room said, otherwise I would have done so. I asked for additional towels and she told me she couldn’t give me any until I brought down my dirty ones. When I explained this should have been done by housekeeping, she told me housekeeping was not there at night (obviously). I went back to my room, grabbed all my dirty towels and brought them down to the front desk and she finally gave me new ones. The front desk male the next morning apologized for the misinformation and stated housekeeping is not available on Sundays and assured our room would be cleaned that day (Monday) and it was. Everything else was a pleasant experience!
Erica
เข้าพัก 5 คืน, ตุลาคม 2025