All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is within easy walking distance of the station, the shops and food outlets. Its quiet, in spite of being on a main street, and the surroundings feel safe after dark.
Elizabeth
Stayed 1 night in Apr 2024
2/10 Terrible
berthold
20 Apr 2024
Liked: Cleanliness, staff & service
Pleasnt stay , private ,helpfull staff. Convenient locatuon to my needs
Staff are friendly, nice quiet location, easy walk from the station, heaps of choices for meals close by.
Elizabeth
Stayed 1 night in Mar 2024
Response from Nilantha on 27 Mar 2024
Dear Elizabeth,Thank you for taking the time to review your recent stay with us. The hotel location is one of the great factors that guests like most. Plenty of dining options, stations, bus stops,s, and many other things make guests stay great one. We are looking forward to welcoming you again when you are in the area.
6/10 Okay
Daniel
Travelled with group
11 Mar 2024
Disliked: Property conditions & facilities
Airconditioning was faulty and leaked all night I wasn't able to turn it off due to a heatwave and I will told I couldn't be moved because the hotel was full..
Housekeeping did come to give me new towels because I had used mine to mop up the water.
I noticed a lot of bugs in the room also.
I wouldn't stay here again and no offer of a reduced rate for the room which I found disappointing.
Daniel
Stayed 2 nights in Mar 2024
6/10 Okay
Bradley
Travelled with group
11 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Not too bad but bathroom had female hair left
It wasn’t too bad not as clean as I thought it could’ve been what ticked me off was found female hair in the bathroom hanging off the towel rails
Bradley
Stayed 1 night in Feb 2024
10/10 Excellent
Daniel
2 Feb 2024
Liked: Staff & service
Daniel
Stayed 5 nights in Jan 2024
6/10 Okay
William
Travelled with family
27 Jan 2024
Liked: Staff & service
Room condition
Decor is dated, carpet need change (looks very dirty), sofa bed is no good (too soft)
William
Stayed 3 nights in Jan 2024
8/10 Good
tim
22 Jan 2024
Liked: Cleanliness, staff & service
Good value for money property
tim
Stayed 1 night in Jan 2024
4/10 Poor
Markos
Travelled with partner
5 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Have stayed here on mutiple occasions before and found to be acceptable but on this occasion was not good.
Was supposedly upgraded to a spa room.
No table or chairs to have an in room meal, breakfast etc. TV did not work, the fridge was very loud when running, constant droning noise from the aircon outdoor units located on the roof above, noise can be be heard from the tin roof whenever it rains. All these making difficult to sleep at night.
If there were 10 stars available for the service I’d give it that. From the moment we walked in until our last day. Thank you for the wonderful service and have a Very Merry Christmas and Joyous New Year.
Blessings. Auvale Family
The stay was overnight only and served the purpose quite well. We were notified of a power outage before we checked in and had the opportunity to book elsewhere but we stayed there anyway.
Power was restored a few hours later so not too much inconvenience.
Not sure what kind of rating system would give this place 4 stars, I stayed in room 112 and the weather stripping on the door was non-existent. I had a breeze blowing through the unit making it quite cold, plus I could hear every car in the parking lot and any person playing music or having a conversation clearly through the closed and locked door. The walls and doors had stains and obvious wear and tear. I would have been happy if this was a hotel room above a bar, but not for a supposed four star accommodation. However, the bed was comfortable and the staff were friendly.
Garrett
Stayed 2 nights in Oct 2023
6/10 Okay
Bruce
Business traveller
26 Oct 2023
Disliked: Staff & service, amenities
when my colleague and i arrived the receptionist billed my vredit card for both rooms even though it was requested that we could pay individually. then she couldnt credit the overcharge to my account. she said she would do it later - which she did but she did not credit the whole amount originally charged. it was only a few dollars but still an overchage to me because fo her mistake.
Overnight stay for a hospital visit. We did request early entry which was provided to us and appreciated However the cleanliness of the bathroom was one of the worst I’ve seen in a hotel. Lots of hair everywhere and dirt marks every.The bathroom was very old and had lots of damage.
The room was okay and clean with reasonably comfortable bed.
Quite noisy and smokers grouped together outside our door for the smoking area which allowed smoke to waft into our room through big gap.
Overall, the place was reasonable. Bathroom/Toilet very clean. No mould. Bed sheets very clean. Queen bed was comfortable. The room is slightly outdated but not the priority. The carpet is overdue for replacement. Wro g type of carpet. Im asthmstic and it bothered me. Staff were super friendly.
Although the motel is on a busy street, the room was quiet and the traffic noise didnt keep us awake.
Elizabeth
Stayed 1 night in May 2023
6/10 Okay
Leanne
Travelled with family
21 May 2023
Liked: Staff & service
Easy access to city and kids enjoyed the jet bath, but the accommodation is out-dated, Family room had no toaster, no face washers, no conditioner, no cloths,tea-towels or detergent to wash dishes. kettle was a two cup capacity. Insufficient bed/ding, towels etc when we had booked for a family of 5
Leanne
Stayed 1 night in May 2023
8/10 Good
Bernard
20 Apr 2023
Bernard
Stayed 1 night in Apr 2023
8/10 Good
Andrew
Travelled with family
7 Apr 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
A bit disappointing
We had a twin room, and the mattresses were tired and the bedding was inadequate and the room was made up poorly each day. A bit disappointing.