Dear Guest, Thank you for your feedback. It's great that you enjoyed the location and our staff. we will ensure to tell our housekeeping team that we fell short of your expectations and ensure we endeavor to correct any issues. Kind regards,

Dear Guest, Thank you for your feedback, I do apologise for the negative aspects of your stay you experienced. We are aware of an issue with our TV reception and as of today (19/7/21) we are beginjing the process of switching out our system which is causing the issues. I have shared your feedback about the toilet and heating with maintenance to follow up. I am glad that you did find our beds comfortable and our staff's service were at the high standard we strive to provide. I do hope we can welcome you back in the future and provide you a more memorable experience.

Dear Daniel, Thank you for your review, we are glad you enjoyed your stay with us. We look forward to welcoming you again sometime in the future.

Dear Guest, Thank you for your 4 star rating, we are glad you enjoyed your stay!

Hi Donna & Pete, Thank you for your feedback, we are glad you enjoyed your stay with us. We look forward to welcoming you back again in the future!

Dear guest, Thank you for your feedback, we are glad you enjoyed your stay with us. We look forward to welcoming you back again in the future!

Hi Olivia, Thank you for taking the time to provide us some feedback, all feedback is so valuable to us at the moment as we continue to work towards being being completely reopen to the public. I do sincerely apologise for the negative aspects of your stay, especially the smell of cigarette. I have passed this on to housekeeping to rectify immediately. We do hope we can welcome you back in the future and provide you a more memorable experience.

Dear Wade, Thank you for taking the time to provide us with some feedback from your recent stay, we are glad you enjoyed your stay with us. We do hope we can welcome you back again sometime soon in the future.

Dear Kirsten, Thank you for taking the time to review your recent stay with us, we are glad that you enjoyed your stay. We do hope we can welcome you back again sometime in the near future.

Dear Guest, Thank you for your feedback, we are glad you enjoyed your stay. We hope we can welcome you back at Fraser Place Melbourne in the near future.

Thank you for your lovely review of Fraser Place Melbourne. I am glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcus Packham General Manager

Thank you for your feedback, we are glad you enjoyed your stay with us. We hope we can welcome you back in the future.

Thank you for your feedback, we are glad you enjoyed your stay with us. Again we do apologise for the bedding mix up but are happy we could resolve this for you. We hope we can welcome you back in the future.

Thank you for your feedback, we are glad you enjoyed your stay with us. We hope we can welcome you back in the future.

Dear guest, Thank you for your review. We hope you enjyoed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review. We hope you enjoyed your stay altogether and look forward to welcoming you again.

Dear Lara, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear Meena, Thank you for your review. Your feedback is appreciated and has been passed along to our maintenance team. We hope to welcome you again so we have a chance to improve.

Dear Omar, Thank you for your review. We are pleased to hear you enjoyed your stay with us and you found our location to be convenient for your needs. We look forward to welcoming you again!

Dear Robyn, Thank you for taking the time to leave such a lovely review. We are so happy to hear you enjoyed your apartment and the facilities it provides as well as our awesome central location. We hope you enjoyed your holiday to the full extent and we look forward to welcoming you again!

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your feedback, I do apologise for any negative aspects you experienced during your stay. We hope to welcome you back in the future and provide you a more memorable experience.

Dear Robyn, Thank you for taking the time to leave such a lovely review. We are so happy to hear you enjoyed your apartment and the facilities it provides as well as our awesome central location. We hope you enjoyed your holiday to the full extent and we look forward to welcoming you again!

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review of our hotel. We are sorry that you encountered some problems during your stay. We have passed your feedback along to our staff for further training to make sure our high standard of cleaning and service is maintained. We hope to welcome you back again so we have the chance to leave a better impression.

Dear Jens, Thank you for your review of our hotel. We are pleased to hear your issue was solved to your satisfaction and hope you enjoyed the remainder of your stay. We look forward to welcoming you again soon!

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear Isabelle, We are pleased to hear you enjoyed our convenient location. We hope you enjoyed the rest of your stay and look forward to welcoming you again soon.

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review of our hotel. We are so glad to know you found value for your money and that our staff were able to make your stay a little extra special. We hope you enjoyed your stay altogether and we can welcome you again soon.

Dear Amanda, Thank you for leaving such a lovely review. We are so pleased to hear you enjoyed the Sealy mattress in your apartment and our delicious buffet brekky! Our air conditioning units are currently in the process of being replaced to hopefully once that is finished we can welcome you back again!

Dear guest, Thank you for your review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for taking the time to share your feedback, we are glad to see you enjoyed your stay with us and the service provided by the team. We do look forward to welcoming you back sometime in the near future.

Dear guest, Thank you for your review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again.

Dear guest, Thank you for your review of our hotel. We are glad to hear you enjoyed our location as well as our comfy Sealy mattresses. We look forward to welcoming you again.

Dear guest, Thank you for your review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again.

Dear Amy, Thank you for taking the time to review our hotel. We are so pleased to hear our location was convenient for your needs and that our service was helpful as well. We look forward to welcoming you again!

Dear guest, Thank you for taking the time to leave such a lovely review. We are pleased that you found our location convenient and that our staff were friendly and helpful. We hope you enjoyed your stay overall and look forward to welcoming you again!

Dear guest, Thank you for your review. We hope you enjoyed your stay overall and look forward to welcoming you again.

Dear guest, Thank you for your review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again.

Thank you for taking the time to provide us with some feedback, we are glad that you enjoyed your stay with us

Dear Paola, Thank you for your review. We are pleased to hear you found our Sealy mattresses comfortable and that our service was quick and efficient. We look forward to welcoming you in the future!

Dear KD, Thank you for your lovely review. We are happy to hear you enjoyed our convenient location and our friendly service was able to impress you. We hope to welcoming you again soon!