Located close to The Green Dome and Prophet's Mosque, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.
Located in Madinah City Center, a neighbourhood in Madinah, Sofitel Shahd Al Madinah is near the airport and near a train station. The Green Dome and Al-Baqi Cemetery are notable landmarks, and travellers looking to shop may want to visit Madina Mall and Al-Rashid Mega Mall. Prophet's Mosque and Quba Mosque are two other places to visit that come recommended. Visit our Madinah travel guide
King Fahad Road, Building 2943, Madinah, 42311
What's nearby
Prophet's Mosque
8 min walk - 0.7 km
The Green Dome
8 min walk - 0.7 km
Al-Baqi Cemetery
8 min walk - 0.7 km
Masjid Al Ghamamah
12 min walk - 1.0 km
Bilal Ibn Rabah Mosque
17 min walk - 1.4 km
Getting around
Madinah Station
14 min drive
Madinah (MED-Prince Mohammad Bin Abdulaziz)
20 min drive
Restaurants
Kiffa | كفة
2 min walk
Al-Marwa restaurant | مطعم المروة
3 min walk
Al Baik
3 min walk
Cafe Najd
1 min walk
Najd Cafe | مقهى نجد
1 min walk
About this property
Sofitel Shahd Al Madinah
Luxury hotel near The Green Dome
Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
Self-parking (surcharge), a gift shop and laundry services
Free newspapers, a lift and luggage storage
A front desk safe, smoke-free property and a banquet hall
Guest reviews give top marks for the helpful staff and location
Room features
All 469 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, bidets and shower/bath combinations
TVs with satellite channels
Fridges, free infant beds and electric kettles
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Secured, covered parking on site (SAR 100 per day)
Limited on-site self parking
Food and drink
2 restaurants
A coffee shop/cafe
Restaurants on site
Arabesque
Shahd Lounge
Ward Al Madinah
Things to do
Health club
Family friendly
In-room cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business centre
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2001
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Free cot
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar
Paper towels
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Covered self-parking fee: SAR 100 per day
Late check-in fee for check-in between midnight and 4:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
Frequently asked questions
Is Sofitel Shahd Al Madinah pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Sofitel Shahd Al Madinah?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 8 Apr 2026 start from ฿8,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Sofitel Shahd Al Madinah?
Self-parking is available for SAR 100 per day.
What time is check-in at Sofitel Shahd Al Madinah?
Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Late check-in is available from midnight to 4:00 AM for a fee.
What time is check-out at Sofitel Shahd Al Madinah?
Checkout is at noon.
Where is Sofitel Shahd Al Madinah located?
Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome, Prophet's Mosque and Al-Baqi Cemetery. Quba Mosque and Qiblatain Mosque are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sofitel Shahd Al Madinah Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 399 out of 626 reviews
10 - Excellent
399
Rating 8 - Good. 106 out of 626 reviews
8 - Good
106
Rating 6 - Okay. 46 out of 626 reviews
6 - Okay
46
Rating 4 - Poor. 30 out of 626 reviews
4 - Poor
30
Rating 2 - Terrible. 45 out of 626 reviews
2 - Terrible
45
Reviews
4/10 Poor
aisanuddin
31 Jan 2026
Liked: Amenities
Disliked: Property conditions & facilities
Proximity to the mosque is great, rooms are not great for the price. Breakfast was good.
Great hotel. Walking distance to the haram and my restaurants.
ZAHID HUSSAIN
Stayed 2 nights in Sep 2025
10/10 Excellent
Alexandre
4 Nov 2025
Liked: Cleanliness, staff & service, amenities
The entire experience was amazing !
Especially the hotel staff and team were much carering during my entire stay.
Thank you so much to all for your lovely service and commitment.
Amazing! Super close to the prophet’s mosque. Friendly and helpful staff. Very close to the shopping and market. I strongly recommend to include breakfast and dinner buffet in your package to enjoy one of the best dining experience.
The lobby was small and unimpressive. The room was lovely and had excellent toiletries. The breakfast was disappointing. Lots of variety which gives the impression it is plentiful. However the meat pastries were refrigerator cold. No fresh juices, quantity, no quality. Rooms were clean. Staff lovely
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Aliya
Stayed 4 nights in Aug 2025
6/10 Okay
Zainab Iqbal
18 Nov 2025
Liked: Cleanliness
The location is very good, the price I paid for the stay was very expensive and feel it should have been less. Washrooms are outdated compared to the rooms
This is very nice hotel next to Haram’s door 338
Elevator was fast, room was modern and well set!
Got the half board and it was well worth it chefs were very professional and making very testy food. The pizza/pasta station and the girl meet station was so nice to enjoy with cold drinks, will go again InshaaAllah
A pleasant stay in Madinah Munawarra..City of Peac
The hotel location is the best .. u come out and literally walk 1 min and u are in the Masjid... opp is tayabba shopping center & bin daood so no need to go shopping anywhere... food shops all around ...i would not stay anywhere else
From start to finish everything went according to plan. Being busy in restaurant at breakfast time staff did their best to make sure that you got what you needed. Clean rooms. Jafar from room cleaning was very helpful. Breakfast was good plenty variety. Location of hotel brilliant.