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Travellers Suites Serviced Apartments

4.0 star property
A peaceful retreat in the business district where travelers can recharge with spa treatments, enjoy a refreshing swim, and start the day with breakfast

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Travellers Suites Serviced Apartments offers a quiet escape in the city's business hub. Enjoy complimentary breakfast, outdoor dining at Kakatua Cafe, and renewal at Dome Eucalypt Spa. The property features an outdoor pool, fitness center, and free WiFi in all rooms.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Grand Mercure Medan Angkasa
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8.0 out of 10, Very good, 172 reviews
The price is ฿1,314
฿1,590 total
includes taxes & fees
15 Jun - 16 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Travellers Suites Serviced Apartments have a pool?

Yes, this property has an outdoor pool.

Is Travellers Suites Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Travellers Suites Serviced Apartments?

Self-parking is free at this property.

What time is check-in at Travellers Suites Serviced Apartments?

Check-in begins at 2:00 PM.

What time is check-out at Travellers Suites Serviced Apartments?

Checkout is at noon.

Where is Travellers Suites Serviced Apartments located?

Located in the heart of Medan, this spa hotel is within a 15-minute walk of Vihara Borobudur, Tjong A Fie's Mansion, and Sun Plaza. Sri Mariamman Temple and Grand City Hall are also within 15 minutes. Medan Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.8

Cleanliness

4.0

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

6/10 Okay

radsrini

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified

6/10 Okay

mohd yaser

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified

6/10 Okay

irdiansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort