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"Everything was perfect! From the comfortable bed to the cute details that are everywhere. This is our second stay and will not be our last"

"Friendly staff, comfortable bed, good value."

"Always a pleasant stay! Clean easy parking staff super courteous. "

"The Della room was amazing. Clean, quiet and the bathtub/hot tub was wonderful. I only wish the fireplace was not out of order. The caretakers were very nice and the breakfast was perfect. "

"The staff at the check in desk was helpful and patient with ironing out a kink with the room that was originally reserved for us. The property is clean and welcoming. Many choices, very nice complimentary breakfast."

"Nice price: thirty to fifty percent less than other motels in Ithaca, NY, last night. Room was clean, warm (very warm, which was very important because outside temperature was near zero) and dry. Desk clerk was a very pleasant, attractive, well-mannered Asian woman. "

"Poor condition. Bathroom light didn't work and neither did the TV in the living area. Rooms need an overhaul."

"Clean room, friendly staff. "

"Room is old. Service is terrible. "

"😏"

"Nice place for a short stay. It was clean and staff were really nice. Breakfast buffet was way nicer than most with a lot of options. Only negative is we were excited for the indoor pool but it was so feeezing that we couldn’t enjoy it. "

"We never set foot in the place unfortunately. We got to the property after dark and it was unlit exterior The door was not programmed as promised and we could not get in. The owner didn’t respond to our or the property management company’s many communications for two days so we had to stay at a run down hotel which was all we could get at 9:30 on a Friday night in the middle of nowhere A week later the owner still hadn’t responded or apologized for our family’s considerable inconvenience...

"Staff were not friendly and checking in was awful. Waited over 10 minutes. She was rude to me as well as other guests. Yelling on phone as well. Not friendly. Check out with another staff was better. At least she was kind. Didn’t seem like she was happy to be working, but was nice."

"Clean hotel, reasonable price with lots of restaurants close by."

"As advertised and priced. Good, clean room and 2 night stay."

"Very nice room, fireplace was beautiful. Very peaceful and was able to relax. Not too many people around so it felt like we were the only ones there. Great staff, wife loved the spa. And plenty do around the area. "

"We had a lovely time at Hope Lake Lodge. My issue was with Expedia! They booked us into a room that the lodge no longer had available. We ended up in a smaller room. The staff at the lodge told us they had been dealing with Expedia’s screw up all day long!"

"Eileen sent the checkin procedure ahead of time, so it was simple. The room was clean and appointed nicely."

"Enjoyed jacuzzi tub."