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"Staff exceptionably nice. Property is not taken care of at all. Food was terrible. French onion soup was burnt and tasted like dirty water. Room was old but clean. Water did not run out of bathroom sink. Sheets felt like cardboard. "

"Good place to stay while in town"

"Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up"

"There wasnt much for breakfast items was disappointing only juice fruit cups andgranola bars"

"Hotel was great for accepted students day at Cortland. Centrally located, very easy to park, very clean and comfortable. No carpets in the rooms which felt so much more clean. Kitchen in our room was also amazing with a full size fridge. Wish we could have stayed longer!!!"

"Excellent hotel"

"It was okay "

"Great place, friendly staff, but low attention to details: - rooms and coridors are smelling due to old carpets which acculate dirt. They better be removed - not possibe to enter the gym - card cannot be used and it requires a code which was not communicated at check in - great kitchen, but no tea bags - high room price, but no breakfast, even for additonal pay And, aquapark is paid separatelly - $33/person. The room price inclused a pool and a hot tub."

"Yes"

"We never set foot in the place unfortunately. We got to the property after dark and it was unlit exterior The door was not programmed as promised and we could not get in. The owner didn’t respond to our or the property management company’s many communications for two days so we had to stay at a run down hotel which was all we could get at 9:30 on a Friday night in the middle of nowhere A week later the owner still hadn’t responded or apologized for our family’s considerable inconvenience...

"Out stay was okay."

"Disappointing. Minimal breakfast."

"I needed a handicap room because of walking issues. First off. I had to walk to the middle of the building to get to my room. Then the picture in ad of a walk-in shower which I needed for handicap was a small bathtub with hand rails. Why would a handicap room be in middle of hotel. No walk in shower. Also. I stayed from Thurs thru Sunday. Not once did housekeeping come to my room. No clean towels or trash emptied. And the side exit doors weren’t able to be used to come in. Just out. The side...

"The Quality inn is definitely starting to lack in quality. The wall paper is peeling, there was a hole in the bathroom door, webs and dead bugs around the windows. The bathroom had a cigarette odor. This hotel is in serious need of major upgrades. It was tolerable for the one night I needed but if it was any longer I would have requested my money back. It is definitely time for the owners to put some TLC into this place. "

"I didn’t expect much due to peers staying here and having poor experiences, but I was still unfortunately disappointed. The room felt like it was holding up with Elmer’s Glue and scotch tape. Two electrical outlets were actually only connected to the wall with scotch tape and had open wires shown. The sink faucet didn’t provide enough water to wash one’s hands, making hand sanitizer I keep in my care as my only option. As someone who’s allergic to dogs and smoke, having the room smell like both...