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"Great hotel for a stop over the night before our flight. The pool was great, room was clean and the breakfast included was nice. "

"Rooms were clean. Pool side and restaurant were great. Ran out of towels though. High demand as hotel was very booked, but just brought down our room towels. Restaurant was good but slow service and it wasn’t that busy when we dined. Shuttle are small and in high demand and we’re not quite on time so a bit of stress in the crowd outside at 5am. Most staff was friendly except the front desk when I asked about the late shuttle."

"Very noisy location. Wifi doesnt work outside of the lobby. Bathrooms missing fixing pieces, tiles, etc. Food was marginal. Pool and balconies were lovely. "

"This should not be considered a best western property. The rooms are not nice at all. The mattress is newer but is probably the hardest mattress I’ve ever tried to sleep on. The night club across the street was very loud all night and kept us up. Overall would not recommend. "

"We loved our stay here. We saw others who regretted not staying more than one night so we booked 2. It was my kids favorite place of the whole vacation. Next time we will stay even longer. We did the horse riding and also had a farm experience one day. The meals were delicious and the wildlife was stunning. Excellent hosts and staff! Thank you! "

"This is a great place to experience the nature around Rincon volcano. Easy access to the national park as well as multiple hiking trail associated with the property. "

"El desayuno estaba incluido, pero cocinero que es de muy mala calidad. Cantidad pero comida grasosa sin sabor, sin atención y sin amor."

"Great location! But apart from the location, the experience of the hotel doesn’t match the premium price it charges. We don’t recommend it and won’t go back."

"Nice room with perfectly renovated bathroom (I had #2). Good air condition and bed. Perfect for a quick early morning drive to the airport. Nice surroundings but close to main thoroughfare and restaurants and just across from downtown. (I brought a sleeping pill to sleep through the moderate street noise). Coffee available in lobby, nice surroundings and friendly bilingual personal, easy check in. Great value, recommended! "

"The hosts are amazing and make you feel very welcomed. They are some of the best hosts we’ve ever had. Breakfast was so good and the property is very beautiful. We had an amazing time exploring the area while we were there. I stayed with two young boys and they loved it here. "

"Lovely desk staff. Area felt safe and they had a guard watching the parking area. "

"Frente al parque central. Multiples opciones de restaurantes, tiendas, supermercados y comercio asi como de Transporte."

"La cuisine etait parfaite pour cuisiner mais la piscine laissait a desirer. Les enfants ont adoré la glissade deau mais la 2ieme piscine et le spa netait pas ouvert et leau etait horrible. La piscine netait pas ouverte en tout temps comme nous laurions voulu, comme le matin a 9h00. "

"D"

"Cute little hotel in downtown Liberia. It's pretty basic but clean and the staff is incredibly helpful and accommodating. After our flight was cancelled on a Saturday evening, we ended up at El Cerro along with many others from the flight. The staff worked hard to get everyone settled, gave us late night dinner options, and booked cabs back to the airport for the morning. So grateful to the wonderful front desk person on Sat March 21!"

"Very clean small rooms Good location very nice stuff Good breakfast "

"Close to airport. Poor communication on how to access the property. I reserved a two bedroom unit as I did not want to share a bedroom with my elderly parents who get up to use the bathroom all night long. When we arrived, there were two beds in the main bedroom and a second bedroom with absolutely nothing in it. While we could have moved the smaller bed to the second bedroom, it didn't have any AC and was blistering hot. I messaged asking for a new room or some kind of help and received no...

"Excellent service everyone is very friendly and polite "