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"I did not get to stay at this hotel due to the very rude check in lady. I had been traveling for around 10 hours and myself and family was exhausted. We made a reservation online and we have 3 dogs one being a service animal the lady said that it counted as 3 pets. We looked at the pet policy and does not say more than or less than 2 pets. Really frustrating when you also have 2 adults and 3 children all exhausted"

"Clean, cool, quiet room...very nice. The exterior hallways and property could use some updating, but the staff and the room were exceptional."

"I didn't like that the pool was closed."

"This spot was perfect for being near the hospital. It was a 3 min drive to the hospital, convenient to food, the interstate, and had a full bar. The breakfast is an additional charge, which we did not opt for."

"The breakfast was excellent. Location was very good. The only complaint was the dampness of the room (306) and the musty smell. After taking a shower, it was almost impossible to remove the steam from the room. The bathroom vents were not very useful, and there was no window to open. The air conditioning worked, but did not seem to pull the humidity from the air."

"Friendly staff"

"Nice hotel. Would stay again if in the area. Clean, comfortable property."

"very cold in our room."

"rude and incompetent overnight staff"

"We have stayed at the Burgundy Hotel many times when coming to Little Rock. It's very conveniently located and the rooms are nice. Diara, one of the associates at the front desk was very welcoming and helpful. Overall, our stay went well. Just one hiccup- we were traveling with our pet Maltese, and I call ahead to find out the hotel's policy and was told that the pet fee would be $200 at which point I asked if it was refundable and the associate checked with a manager while I was on the phone...

"The pillows were a poor standard."

"The room was very clean and it felt like a safe area. Would stay there again."

"The internet was down the entire weekend which didn't allow the TVs to work & the ice makers didn't work either."

"The room was nice and all the staff I met were very friendly"

"Very clean Property. Safe neighborhood next to a shopping mall."