"We stayed during The Music Festival. Brandon checked us in and throughout the weekend was so friendly and helpful. He made our stay perfect. Jesse the bartender was also incredible. Good drinks and wonderful conversation.
The room was comfortable with an awesome view of Union Terminal.
The hotel staff was so accommodating and thoughtful. They knew ice would be needed throughout the hot weekend. They provided bags of ice. They also had cold bottles of water accessible at all times. They greeted...
"Are stay was very good. All the people working there were wonderful, especially the manager Sal. They cared about serving you well and were friendly. Our room was well supplied, and clean. Breakfast was simple but well stocked with choices. We would happily stay there again when going to the Cincy Open Tennis. "
"It was extremely comfortable but I found the staff at the breakfast bar extremely rude. They yelled at customers for being in the way and when one guy was getting waffle batter, they actually yellled at him that they were refilling it. Very unfriendly. "
