Search Hotels Near Matthews Performing Arts Center, Grand Rapids

"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "

"unavailable amenities"

"Check in was quick and employee that checked us in was very friendly and professional. Very nice hotel, room was clean and spacious and outdoor patio was great. "

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Very nice hotel. Spotless. Quiet. Beds too soft for me but not truly soft mattresses and anyway I slept well. Helpful front desk. Easy on-site parking lot."

"Easy Check-in, staff was friendly, and the breakfast was outstanding!"

"I enjoyed my stay and would stay there again."

"Loved the separate nook for the second bed. Bar was also excellent. "

"The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown."