2/10 แย่มาก
Jane, USA
20 ส.ค. 2014
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Don't stay here. Just don't.
Let me start with the positives: the room was clean and nice, looks exactly as pictured, the TV selection is good, and the food is okay. That's where the list ends, unfortunately. The hotel is in the middle of nowhere, so it will cost a lot to get to anything you want to do. After check-in, all we wanted to do was take a nap. They called us a few times during that nap to remind us of things they'd forgotten to ask when we checked in. Despite the language barrier, they were able to send engineering to fix our broken TV. We did eventually get a nap, and were able to check our email for about 10 minutes before the internet broke. It's a good thing we had the nap because they were fixing some wiring in the wall beside our bed all night with a drill. Then they came to clean the room - at 8 in the morning. When we had no hot water in the shower, we told them at breakfast. Upon returning to the hotel in the evening, there was still no hot water. After 3 more calls to our room, they sent someone from engineering again -- and he turned the water back on. But the best was yet to come for idoop - upon checking out, they tried to recharge us the full amount for our stay because they hadn't written it down. We found the receipt and showed it to them, but they still wanted to charge us again. A couple managers later, I guess they realized that was illegal, and we were free to go. Avoid at all costs.