Matanzas Packages (Flight + Hotel)

The hotel itself is quite good with excellent breakfast and very friendly staff to assist with all things required. The rooms are quite nice and spacious. The biggest issue is the area surrounding the hotel and was quite disappointing. We were wanted to be carful of our possessions while walking around as there are thefts which occur which is often I believe and the areas around the hotel reeks in terms of smells in the surrounding street. We had tours all days so we hardly had to do the above but in the brief time we were there we could see what we were warned about. Based on all the above and what worked for you take a decision but surely hotel as a standalone is as it should be for the price it provides.

Lovely boutique hotel in a great neighborhood! Our room was spotless, we had a bottle of sparkling white as a welcome, breakfast was fresh and delish. The atmosphere of the Castillo Rojo is just charming! Happy hour every day on the patio...just wonderful! The staff could not have been any better! We LOVED our stay at the Castillo Rojo and loved our stay in Santiago!

We were looking forward to see the restaurant at the top level but it was under renovation. Such a shame for a nice view from the photos when we made the booking

Our flight was delayed 14 hours, so we managed to get a booking here, Juan was amazing and gave us an early check in so we could drop our bags and go out for the day in Santiago, location is handy to plenty of shops and not too far of a walk to San Cristobal. We also ended up having dinner before we went back to the airport, and the food was amazing. Should we find ourselves back in Santiago we will be sure to stay here again. Thanks Juan.

Nice room. With mini kitchen. Breakfast was basic but good. Rooms facing the front get noise from the three elevators going up and down all night. Need ear plugs.