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"This place is extremely clean. The food is very high quality, the restaurant were really great. Very piece full and quite. Great pools."

"My husband and I stayed for a week at the Hyatt Ziva. The best and most amazing part of this resort is the beach - it’s a private beach in a protected cove which made the whole area feel really quiet and secluded. We were visiting shortly after some issues in the city which reduced tourism so the hotel was fairly empty (which we loved) and some of the restaurants closed since there weren’t many people. Our biggest complaint overall was the food was just not good at any of the restaurants, and the drinks were extremely watered down. Otherwise, we loved this hotel and the staff were amazing. There was free kayaking and plenty of pools - no beach chair reserving. We left our kiddo at home but there were a lot of fun kid activities planned. Not many adult activities but again, I think that’s probably because the hotel wasn’t busy. We loved it here overall!"

"We got level 0, and it had a smell like humidity"

"Clean room Clean pool Good drinks rooftop Nice area in love will come back"

"Best resort we’ve stayed at in Mexico!! Clean, friendly, great coffee, great food. The Riu Palace had everything we could wish for. We had the best experience and were sad to go. We will be back, 100% If you’re looking for luxury and you’re hesitant to book, take this as your sign. You won’t regret it."

"Excellent stay"

"has my room assigned to another west at check in , and got given an old room instead 👎"

"Excellent and gorgeous all the way around. Quick walk to the gondola and straight to the beach. The whole resort was fabulous. The only thing I didn't like was no balcony, and there was an exhaust fan running all day in the room in the little kitchen area. Otherwise, I will be back again for sure."

"Good "