Search Hotels Near Maryland SoccerPlex, Boyds

"Not enough staff"

"Property was under renovation and didn’t have elevator service to your floor. You had to climb 2 flights of stairs to get to an elevator! Something that was not doable for a 78 year old with a cane. Instead I had to use a freight elevator in the kitchen. Also, the heater in our room was broken. It kept. Asking loud banging noises when the fan went on and off. I reported the problem the first morning we stayed and the second morning we stayed but kept getting runaround excuses as to why it couldn’t be fixed. They offered me a new room but I only had to stay 1 more night and didn’t feel like packing up my room to go to another room, only to have to pack again the next day."

"Excellent experience overall and the pool area was great! Thank you!"

"Despite booking a room for four people we had to repeatedly ask for additional towels to accommodate the fourth person. The bedding provided for the sofa bed was dirty and clearly hadn’t been laundered between guests. The towel bar in the bathroom was broken and the toilet regularly stopped working and needed repeated maintenance, often at the most inconvenient times. The staff were responsive, however management should step in to prevent these things from happening in the first place, let alone more than once."

"Repeat guest of this great hotel. Location, staff, rooms, bar - all spot on! Bravo and recommend this hotel."

"Room was clean, staff was great! The parking tho!!!"

"Great hotel in a great location. Walkable to many attractions, restaurants and nightlife. Nice onsite restaurant/bar. Valet parking was convenient but a bit pricey ($70/night)."

"This location is convenient for me so I do stay here often, however, I've noticed on multiple occasions that the fitted bed sheets do not fit properly and often slide off and it is impossible for me to try and pull it back on. Housekeeping comes once every other day and is supposed to make the bed, replace towels, empty garbage but on this visit they came and did everything but make the bed. Maybe because they didn't want to fight with the ill fitting fitted sheet either."

"Yes the room, the hotel and the gym was great"