The staff were very friendly and helpful. The room and bed were very clean however the curtains wouldn’t close completely and had holes in them. Everything in the room worked: heat, ac, lights and plenty of hot water with good pressure. All in all worth the price compared to much higher hotels in the area if you’re looking for a good night’s sleep and don’t care about the frills.
We had to ask for towels and wash cloths. The breakfast was cleared away early and was also scheduled to end early (9:30am) especially on the weekend. The age of the hotel is showing. Both ice machines did not work.
Our room was clean and the staff was helpful and friendly.
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
delilah
12 ส.ค. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The towels were stained, and the mattress was very hard. This is an older hotel and you can tell by the appearance the carpet and bathroom. The room was clean. I just don’t understand why they can’t invest in new towels.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Charles
7 ส.ค. 2026
ชื่นชอบ: ความสะอาด
The room was clean. The staff is polite. Breakfast is sufficient. Parking is better earlier and can fill up in the later hours. Overall good property and staff. The only thing I would mention to staff is this is the third stay where I had to request extra bath towels and wash cloths because the room was stocked with only a single set. Other than that I use this hotel frequently with good experiences.
Upon arrival, the owner was standing at the main lobby desk, alongside another employee. He has zero customer service skills. Acknowledge every guest as they enter and show eye contact, add a smile! The property is very dated. My room stunk - a simple air freshener powder on the carpet before vacuuming could go a long ways. I had to crank the a/c in late October to help with the smell.
It’s an ideal location and the ladies at front desk were very kind.
Breakfast - forget about it. A one bed basic room was overpriced at $220-$250 for a night. I stayed for Ferrum College homecoming. Put some money into fixing up the place - i.e. lamp shades are peeling, bathroom ceiling is peeling and shows age.
The room was clean so that was a plus. No exhaust fan in the bathroom which was odd. Have complimentary bottled water. Owner - An actual xerox copy of my drivers license was taken which is very unusual - at least explain why it’s required.
Terrible mildew smell in the room. Old carpet, musty smell throughout. Asked for a refund, but they declined. Seriously do not stay here – it is a dump.