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"At the age of 84 no help with luggage"

"Room kept very clean & staff always helpful."

"Staff were very welcome and breakfast was delicious."

"Great location, good breakfast, pleasant and helpful staff, excellent value for money"

"Clean room"

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"Unser Aufenthalt war vom check-in bis zum check-out hervorragend. Personal, Sauberkeit, Komfort, Essen alles top!"

"From the breakfast to the staff- all was top notch! Facility was very clean. Easily accessible to mass transit- highly recommend!"

"Lovely stay !! Thank you "

"Parking was limited but luckily got a space, a bit of a faff to sort but explained really well. Room needs some modifying, bathroom ceiling was quite bad, skirting board falling off in bathroom and the flush was hard. "

"Beautiful traditional beer garden. Great steak for dinner. Very comfortable period room. Lovely breakfast. Most importantly very relaxed, helpful and friendly staff- looking forward to a return visit."

"We had a 2 night stay to celebrate my husband's birthday. Faultless service from the staff in all areas and particularly the restaurant. Spa area and all 3 pools are spotless, just enough loungers, more than enough towels and shade - and on a hot day a beautiful place to chill out after exploring Bath. Bar lounge menus and main restaurant menu are good value, food is excellent."

"Quirky old accommodation lovely staff fab evening food, ok continental breakfast...great vibe in the pub lovely and friendly people. Room was comfy, did need some attention to cleanliness, but saying that the bed was spotless and very comfy...bathroom small but well equipped."

"The guy who was at reception on the day we arrived was nice and also the lady in the morning. But room is quite small for 3 person. The bed sheet was dirty if you see well."

"Great place to stay really kind staff"

"Great food. We are dinner and breakfast there"

"The room was clean and the breakfast was buffet style (hot and cold) with an abundance of choice. Tea, coffee and a choice of juices were available. Check out was a simple key drop."

"Wonderful place to stay, full of character. The staff were friendly and helpful, the room was beautiful, and the breakfast in the morning was delicious. Thank you!"

"We had problems parking in the car park due to wedding being held at the hotel."

"Close to Bristol Airport"