Classic Room, 1 Queen Bed, Private Bathroom, Lake View | Terrace/patio
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Reviews of Inn on the Lake

3.5 out of 5
Inn on the Lake
Whitehorse, PO Box 10420, Marsh Lake, YT

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrienne, Dearborn, Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin with a view
This place far exceeded our expectations!! We stayed in the cabin and enjoyed the space and privacy! The Inn is great, loved the breakfast and staff made the place!
Stayed 1 night in Jun 2018

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge on the lake
The lodge itself is gorgeous and the staff are extremely friendly. The meals provided were excellent.
Stayed 4 nights in Sep 2017

6/10 Okay

daniel, abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous spot
amazing place unless you think you are going to be close to whitehorse. This is far way from the city/town. that said it is better then anything you will find in whitehorse.
Stayed 1 night in Aug 2017

10/10 Excellent

Donna, Palmer Alaska

The Inn on the Lake I wish I could have seen!
Expedia, I had the misfortune of running a bolt into my tire from construction on the highway. I did not make it to my destination of the "Inn on the Lake" hotel. I called to inform the host that I would not be making it in time. The host to the Inn on the Lake, was very sympathetic and hoped I would make it there. I understand the business side and know I would not get a refund however, I just want you to know that this would have been a wonderful place to stay just because of the Host who had the time to talk to me and make me feel good regardless of my misfortune. She gave me hope that I would endure this mess. To that I wish to say there are good people out there and a smile behind a voice on the phone means a lot. Thank you Expedia for helping me plan my route.
Stayed 1 night in Jul 2017

4/10 Poor

Jacob

Liked: Room comfort
Disliked: Cleanliness
Maybe under better circumstances
Beds were comfortable. I guess a earthquake hit a month or two before we arrived and they said it knocked out the satellite TV and couldnt connect to wifi in the cabin I guess because I had a American device and if it was Canadian it would normally reach?!?!? The hot tub was filthy. If you want to eat there it's $40 a person. Smelled great though!! Those were the big issues after being on the road for twelve hours. Not what was promised or expected for that price.
Stayed 1 night in Jul 2017

8/10 Good

Wendy, Yellowknife

Liked: Cleanliness, staff & service, room comfort
Very Accommodating and Friendly!
The staff were great, the food was delicious - they even served us our anniversary dinner in our cottage since our kids were in bed. The cottage decks were a bit sketchy in the safety department and the hot tub wasn't really hot. It was a great place to stay with our kids on our vacation - beautiful views too!

8/10 Good

Brent, Delta BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day at the lake
Stopped by early (~10:30 AM) to check on the facility and then go for a bike ride. They allowed me to use one of their new mountain bikes, came back later and checked in. Troy the new chef cooked us a gourmet dinner and planned on kayaking in the evening but conditions not great. Went out on the lake early morning, had to clean out sanded and gravel from the old sea kayak but it was worth it to get out on first sun and pristine calm water. Service staff very nice. Would have been nice to have the hot tub cleaned and working but still a good experience.

6/10 Okay

bonnie

Liked: Cleanliness, staff & service, room comfort
Staff are wonderful.
The inn is a little tired. Gym has 3 pieces of equipment that don't work and are old. Hot tub was not set up. Play toys at water are old. Now the staff and suppers are wonderful! Can't say enough about them. Megan and Laura's meals are to die for. You do pay for any extra meals. No fridge in room, but you could probably use main fridge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner Carson is a great host, help us with our plans for day trips

8/10 Good

Tomoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very kinds and the facilities are very quite I love and my minds have been refreshed.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Northern Lights

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
言わないと何もしない従業員
３泊４日のロッジ（ロッジ名は、Fireweed）であったが、清掃、シーツ交換、ゴミ捨ては、前日に言わないとしないとのこと。そのようなことは知らず、苦情を言っても翌日になったことから、結局は、シャワールームの清掃のみであった。「ホットタブ（hot tub）」との宣伝があるので、バスタブ（風呂）かと思ったが、外に、丸いプール形式のお湯が枯れ葉と一緒に蓋をしてあるだけで、外で入るものであった。9月であっても寒くては入なかった。また、バスルームは、壊れたサウナ装置のある、シャワーのみである。ベランダの吸い殻は前の人のものなのか、捨てられずそのままであり、建物自体が実に古くて、電球は、天井、ベッドサイド、とほとんど切れていたのでく、メインロビーまで壊れた電球を持って行き、管理人らしき人に交換してもらう始末。しかし、これも、翌日である。オーロラを観るにはよい場所であると思うが、値段に似合ったロッジではない。オーナーが元使っていたロッジであるとのことである。コーヒーメーカはあるが、お湯を沸かすポットはない。料理を作るためのリング（IH）は、４つうち、２つが火力が弱すぎて２つで料理をするはめになった。食事（希望を事前に伝えて、朝、昼、夜が出る）はメインのロッジでするとのことであったが、前評判で味がイマイチとのことであったことから、カレー、親子丼、ライス、味噌汁を持参した。ショッピングができる街まで55キロあることから、タクシーを利用。片道80ドルで行ってくれる。空港まで（あるいは、空港から）は、片道100ドルが相場であるので、それ以上は払う必要はない。タクシー側も了承とのことである。寒くなったら部屋に入り、眠り、オーロラを出るのをみるにはこのロッジが良いと思う。プライベートで、風邪をひかないようにオーロラを観るための「保険」ということで一泊2万5千円を払うのであれば、7人程度が止まれるロッジであることから、それもよいかもしれない。私がこのロッジに行くことはもうないと思う。 、