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"This is my third stay here after deciding to visit every year on my birthday three years ago. The hotel is wonderful - the decor is warm and cosy but stylish. I loved my room and that sea view is unbeatable. The breakfast is delicious and incredibly generous - I always get the full English but the juices, pastries and other bits at the buffet are also great. I also had the most amazing massage and facial at the spa! The staff are lovely and go out of their way to make your stay enjoyable. "

"We booked the hotel for an overnight stay before embarking the ferry to France. The rooms are small but clean. Dinner at the restaurant was excellent. There is also a Starbucks cafe in the building which we used for a morning coffee."

"We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC."

"What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too"

"A real find - fantastic location in the old town, beautiful, clean and well appointed room and good communication with the hosts."

"Really nice spot. clean and tidy pub/hotel with warm & friendly staff. nice food/ nice view."

"Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!"

"Breakfast could have been a bit more diverse. Everything else was fine. The staff were brilliant "

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury."