If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 steps to reach entrance
Braille/raised signage
Doorbell and phone notification
Hardwood flooring in room
Lever door handles
Magnifying mirror
Smooth flooring in room
Stair-free path to entrance
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
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Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Rainfall showerhead
Separate bathtub and shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Dining table
Free bottled water
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Desk
Electrical adapters
Free daily newspapers
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Policies
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Yes, pets are allowed at this property.
This hotel doesn't offer parking.
This hotel is situated in the city centre.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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