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Reviews of Azumi Boutique Hotel

4 out of 5
Azumi Boutique Hotel
2205 Market Street, Madrigal Business Park Phase III, Muntinlupa, Manila

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 900 reviews" "
Rating 8 - Good. 315 out of 900 reviews" "
Rating 6 - Okay. 99 out of 900 reviews" "
Rating 4 - Poor. 31 out of 900 reviews" "
Rating 2 - Terrible. 16 out of 900 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank, Fort Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are so friendly, kind and highly respectful they treated me like a king. Everyone greeted me and offered assistance at all times. I definitely will stay here again next time.
Stayed 3 nights in Apr 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice to busy and noisy around area
Stayed 1 night in Apr 2024

8/10 Good

Gezamine Gaia Maria Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy surroundings.
Stayed 12 nights in Apr 2024
Response from Maria Tanglao on 29 Apr 2024
Dear Gezamine,Thank you for bringing your concern to our attention. We sincerely apologize for any disturbance you experienced during your stay with us. Your comfort is our priority, and we want to make sure your next stay with us is even more enjoyable. Feel free to reach out with any other requests. We appreciate your feedback and look forward to hosting you again soon!Best Regards,Maria TanglaoGeneral Manager

10/10 Excellent

Josephine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotel I’ve stayed in, especially for the price. Great staff, clean room, fast internet, strong water pressure. Pretty much everything is on point.
Stayed 3 nights in Apr 2024
Response from Maria Tanglao on 22 Apr 2024
Dear Josephine, Thank you for your review! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing our hotel, and we hope to welcome you back soon.With sincere appreciation,Maria TanglaoGeneral Manager

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! Staff was so helpful and pleasant in all areas of the hotel. Thank you all.
Stayed 12 nights in Apr 2024
Response from Maria Tanglao on 16 Apr 2024
Dear Marie,Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel and staff made our day! Our team works hard to provide exceptional service, and your kind words mean a lot to us. We look forward to welcoming you back soon!Warmest Regards,Maria TanglaoGeneral Manager

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and has a high end aspect in terms of the public areas such as the lobby and the restaurant. Staff are very friendly and helpful. The kitchenette in the room enabled me to prepare some food for myself as well.
Stayed 5 nights in Apr 2024
Response from Maria Tanglao on 16 Apr 2024
Dear Juan,Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel and staff made our day! It's our goal to provide a comfortable and memorable experience for all our guests, and your kind words motivate us to keep doing our best. We hope to see you again in the future!Sincerely,Maria TanglaoGeneral Manager

10/10 Excellent

Wynona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and nice. Room service is prompt. Ac was blasting cold air and can stay on even while you’re out and about. Area is walkable and near business establishments and malls. Service staff were respectful and warm. Loved hanging out by the pool at night!
Stayed 4 nights in Apr 2024
Response from Maria Tanglao on 16 Apr 2024
Dear Wynona,Thank you for your review! We're glad that you had a wonderful experience at our hotel and had a fantastic time in our infinity pool. Your positive comments truly brightened our day. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,Maria TanglaoGeneral Manager

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay
Stayed 1 night in Apr 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Jeanette, Thank you for your feedback! We're glad to hear that you had a great stay. It's our goal to provide a comfortable and memorable experience for all our guests, and your kind words motivate us to keep doing our best. We hope to see you again in the future!Sincerely,

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and nice place to stay.
Stayed 1 night in Mar 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Adan, Thank you for your feedback! We're glad to hear that you had a great stay. It's our goal to provide a comfortable and memorable experience for all our guests, and your kind words motivate us to keep doing our best. We hope to see you again in the future!Sincerely,

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in Mar 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Rowena, Thank you for your feedback! We're glad to hear that you had a great stay. It's our goal to provide a comfortable and memorable experience for all our guests, and your kind words motivate us to keep doing our best. We hope to see you again in the future!Sincerely,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a pleasant and hygienic environment, and the staff demonstrated a commendable level of assistance. However, the incessant noise from traffic throughout the night posed a significant inconvenience.
Response from Maria Tanglao on 11 Apr 2024
Dear Simon,Thank you for your positive feedback! We're thrilled you enjoyed your stay. We apologize for the traffic noise inconvenience. To ensure a more peaceful stay for you in the future, we will be happy to accommodate your request and assign you a room on the opposite side of the hotel, away from the street noise. Your comfort is our priority, and we want to make sure your next stay with us is even more enjoyable.Feel free to reach out with any other requests. We appreciate your feedback and look forward to hosting you again soon!Sincerely,Maria TanglaoGeneral Manager

6/10 Okay

Ginalyn

Travelled with family
Liked: Cleanliness, staff & service
Pros:The lobby is very nice and welcoming. Housekeeping were very nice and helpful. Cons: the bed is not the usual hotel beds, it’s uncomfortable. I asked them to moved me to the higher floor because the outside noise woke me up.
Stayed 5 nights in Feb 2024
Response from Maria Tanglao on 22 Apr 2024
Dear Ginalyn, Thank you for taking the time to share your review. We appreciate your comment about our Lobby and to our staff. We understand your disappointment, and we assure you that we are doing our best to make your stay as comfortable as possible within our limitations. Your comfort and satisfaction are of utmost importance to us. Thank you for bringing this to our attention.Best regards,

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy, laundry is available, gym, swimming pool, nice staff. Refrigerator, microwave and kettle is a plus for me. Shopping is just a walk away, massage, hair salon. Love this place ❤️ 💕 😍
Stayed 14 nights in Feb 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Venus, Thank you for your feedback! We are glad to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations.Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Mar 2024
Response from Maria Tanglao on 8 Mar 2024
Dear Alma, Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel cleanliness made our day! We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and kind. Parking space is very tight. Recommending to tie up with next door parking facility fro a discounted rate.
Stayed 3 nights in Feb 2024
Response from Maria Tanglao on 8 Mar 2024
Thank you for your feedback! We appreciate your commendation to out staff. We have taken note on your comment regarding on the parking please be assure that we take your concerns seriously, and we will address your concern with the utmost urgencyBest regards,

10/10 Excellent

Lawrence

Stayed 1 night in Feb 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Lawrence, Thank you for your feedback! We're glad to hear that you had a great stay. We hope to see you again in the future!Sincerely,

10/10 Excellent

RUBEN II

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a luxury aesthetic lounge. Parking is terrible as guards/process where not coordinated with going in and out as 2 times I was halted because somebody is going down, ticket card is also being asked everytime you go out which doesn’t make sense.
Stayed 2 nights in Feb 2024
Response from Maria Tanglao on 8 Mar 2024
Dear Ruben, Thank you for your comment. We sincerely apologize for any inconvenience you experienced during your stay. Please be assured that we take your concerns seriously, and we will address each point you raised with the utmost urgency. Thank you for bringing these matters to our attention, and we look forward to the opportunity to regain your trust.Sincerely,

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and secure
Stayed 5 nights in Feb 2024
Response from Maria Tanglao on 8 Mar 2024
Dear Zoilo, Thank you for your positive feedback! We're glad to hear that you had a great stay.We hope to see you again in the future!Sincerely,

10/10 Excellent

Simon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is awesome rooms are clean and good price
Stayed 1 night in Feb 2024
Response from Maria Tanglao on 15 Feb 2024
Dear Simon, Thank you for your wonderful review! We are glad you enjoyed your stay with us. Our team works hard to provide exceptional service, and your kind words mean a lot to us. We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Paciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located walkable distance to grocery store and ATC shopping mall. Penthouse swimming pool was great.
Stayed 4 nights in Jan 2024
Response from Maria Tanglao on 5 Feb 2024
Dear Paciano, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. With sincere appreciation,

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Maria Tanglao on 9 Apr 2024
Dear Flora, Thank you for your feedback! We're glad to hear that you had a great stay.Sincerely,

10/10 Excellent

John Wilfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every expectations that I had was met — clean rooms, helpful and very considerate staff, beautiful view of the Alabang skyline with the infinity at the penthouse level. The location is very convenient as well as it's close to ATC and Molito. I'll definitely come back for sure in the near future.
Stayed 1 night in Jan 2024
Response from Maria Tanglao on 5 Feb 2024
Dear John Wilfred, We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. With sincere appreciation,

8/10 Good

ron j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service after some breakdowns
Stayed 3 nights in Jan 2024
Response from Maria Tanglao on 5 Feb 2024
Dear Ron, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise for any inconvenience or dissatisfaction you experienced during your stay. Thank you for bringing these matters to our attention, and we look forward to the opportunity to regain your trust.Sincerely,

10/10 Excellent

COLIN

Stayed 1 night in Jan 2024
Response from Maria Tanglao on 22 Jan 2024
Dear Colin, Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

10/10 Excellent

Josephine

Stayed 2 nights in Jan 2024
Response from Maria Tanglao on 22 Jan 2024
Dear Josephine, Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maria Tanglao on 22 Jan 2024
Dear Aileen, We appreciate your support and can't wait to have you back for another outstanding stay. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

10/10 Excellent

Edgardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall assessment with the hotel staff was they are all hospitable and friendly. Housekeeping Edmhar, EXCELLENT job on providing and cleaning our room(s)
Stayed 2 nights in Jan 2024
Response from Maria Tanglao on 22 Jan 2024
Dear Edgardo, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

10/10 Excellent

Derrann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was worth every penny
Stayed 12 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Dear Derrann, Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel made our day! We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azumi Boutique Hotel is an excellent hotel. Room that I stayed in was spacious, with nice view (on 12th floor), clean & I like the design of the room. The staff are welcoming & friendly. They open the door for you upon entering & leaving the hotel. Staff will greet you politely with the “po”. They also assisted me in ordering Grab transportation to my next destination. I will come back to this hotel.
Stayed 2 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Dear Marilyn, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

10/10 Excellent

Catherine

Stayed 2 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Dear Catherine, Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff
Stayed 1 night in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Thank your for your feedback. We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations. Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

10/10 Excellent

Nida

Stayed 2 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

8/10 Good

B

Liked: Cleanliness, staff & service, room comfort
Nice and comfortable stay
It was right at the centre of Alabang, walking distance to ATC. The pool area and shower water pressure could be better.
Stayed 2 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel made our day! Thank you for your feedback regarding the water heater issue. We apologise for any inconvenience caused. Rest assured, our maintenance team will promptly address the problem to ensure a comfortable stay for our guests. Thank you for choosing our hotel, and we hope to welcome you back soon.Sincerely

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Maria Tanglao on 22 Jan 2024
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing night out
It was a really relaxing overnight stay. Would definitely come back, coz it was a great place, and near cool hangouts in the area
Stayed 1 night in Dec 2023
Response from Maria Tanglao on 18 Dec 2023
Dear Richard, Thank you for your positive feedback! We're glad to hear that you had a great stay. It's our goal to provide a comfortable and memorable experience for all our guests, and your kind words motivate us to keep doing our best. We hope to see you again in the future!Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Location is great, clean room, friendly and pleasant crew. Edmar was very nice and assisting to us during our one week stay.
Stayed 3 nights in Dec 2023
Response from Maria Tanglao on 18 Dec 2023
Thank you for your review! We're glad that you had a wonderful experience at our hotel. Your compliments about our hotel and staff made our day! We appreciate your support and can't wait to have you back for another outstanding stay.Sincerely,

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable boutique hotel. Two queen needs in one room makes it a bit snug, but it works.
Stayed 3 nights in Nov 2023
Response from Maria Tanglao on 10 Dec 2023
Dear Jerome, Thank you for your positive feedback! We're glad to hear that you had a great stay. We hope to see you again in the future!Sincerely,

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Maria Tanglao on 10 Dec 2023
Dear Joel, Thank you for your wonderful review! We are glad you enjoyed your stay with us. Our team works hard to provide exceptional service, and your kind words mean a lot to us. We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My team and I went here for our annual planning. We're extremely satisfied and we'd be coming back for more team building staycations.
Stayed 3 nights in Oct 2023
Response from Maria Tanglao on 28 Nov 2023
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Thank you!

10/10 Excellent

Count

Stayed 2 nights in Nov 2023
Response from Maria Tanglao on 28 Nov 2023
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Thank you!

8/10 Good

Larry

Stayed 2 nights in Nov 2023
Response from Maria Tanglao on 28 Nov 2023
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Thank you!

8/10 Good

Christoph

Stayed 4 nights in Nov 2023
Response from Maria Tanglao on 28 Nov 2023
Thank you for your review! We're glad that you had a wonderful experience at our hotel. We appreciate your support and can't wait to have you back for another outstanding stay.Thank you!

8/10 Good

Robert

Stayed 3 nights in Nov 2023
Response from Maria Tanglao on 10 Dec 2023
Thank you for your wonderful review! We look forward to welcoming you back soon!Sincerely,

6/10 Okay

Armand

Stayed 2 nights in Nov 2023
Response from Maria Tanglao on 13 Nov 2023
Dear Armand, Thank you for rating your stay and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

10/10 Excellent

NENITA DELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Lovely staff
Stayed 6 nights in Nov 2023
Response from Maria Tanglao on 13 Nov 2023
Dear Nenita, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations.Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely,

6/10 Okay

Vilma, San Bernardino

Liked: Staff & service, amenities, property conditions & facilities
The Pool is nice
Stayed 1 night in Oct 2023
Response from Maria Tanglao on 13 Nov 2023
Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our facilities exceeded your expectations.We look forward to welcome you again soon!

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel, we’re very particular with the smell and cleanliness of a place. And this is the 3rd time that we stayed in this hotel that means it passed our expectations. They know to maintain their business. I recommend Azumi to our friends and relatives who needs a place to stay when they visit PI.
Stayed 2 nights in Oct 2023
Response from Maria Tanglao on 13 Nov 2023
Dear Ralph, Your heartfelt words and positive feedback have truly touched our hearts! We are overjoyed to hear that your stay with us was filled with happiness and that our team and facilities exceeded your expectations.Thank you for choosing us as your preferred destination, and we eagerly anticipate the opportunity to welcome you back in the future.

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, small room with no room for luggage. Arranged late night pickup at airport but driver left us stranded.
Response from Maria Tanglao on 6 Nov 2023
Dear Maria, We sincerely apologize for the inconvenience you have experienced. Please be assured that we take your concerns seriously, our aim is to ensure that every guest enjoys a comfortable and pleasant stay, and we regret that we fell short of meeting your expectations.We look forward to the opportunity to regain your trust.Sincerely,

10/10 Excellent

Vilma, San Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a party last 28th at the Pool and we can’t sleep . Party stopped almost 2 am - it’s unacceptable and also they don’t have a parking for Their own guess - it happened that I booked 3 rooms
Stayed 1 night in Oct 2023
Response from Maria Tanglao on 13 Nov 2023
Dear Vilma, We sincerely apologize for the inconvenience you have experienced. Please be assured that we take your concerns seriously, our aim is to ensure that every guest enjoys a comfortable and pleasant stay, and we regret that we fell short of meeting your expectations.We look forward to the opportunity to regain your trust.Sincerely,

4/10 Poor

Vienlee

Liked: Staff & service
Disliked: Cleanliness
It was not comfortable for me. From the bed to the bugs on the bed, I could not sleep and had to change hotels. It was bad, I had to switch hotels. I understand it also has a no refund policy. however, for customer service, I believe they should have offered. I hlpe to warn other future guests about the bed bug issue. its very concerning
Stayed 2 nights in Oct 2023
Response from Maria Tanglao on 31 Oct 2023
Dear Vienlee, Thank you for bringing the issue of bed bugs to our attention. We immediately had the room inspected by a professional pest control company. Their thorough investigation did not find any evidence of bed bugs or other pests. We apologize for any inconvenience caused. Please let us know if you have any further concerns.Sincerely,