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"The hotel and room were very nice, with beautiful design and quality finishes, like the tile in the bathroom. My room was small but adequate for me as a solo traveler. The staff were friendly and helpful. The gym was very nice, but I recommend they ditch the rap music that was piped-in the gym and the pool area. I spoke with other hotel guest who also disliked this awful noise. The buffet breakfast was very good with lots of dishes to choose from. Overall, this is the nicest hotel out of six I stayed in during my trip. I give it "two thumbs up". "

"The staff in the Exec Lounge, the chefs, Richard, Mikhella, Jeanne and Marco were all outstanding - we travel the whole time and, honestly, this was the best experience ever. "

"Everything is perfect "

"The only thing was we had 3 people and only had towels for 2 so had to wait for an extra towel set when we just arrived from our 24hr journey & it was @3AM. It would have been nice to just have them all ready so we can freshen up and not have to worry about waiting for an extra set of towels "

"Awesome in all areas, rooms are awesome. Staff are awesome and help you and make you feel welcome. Dining is awesome. Casino is awesome. Shopping is awesome."

"Always stay at the heritage after landing"

"Great location with a nice view. Helpful and attentive staff."

"Room was clean, air con great and bathroom shower had hot hot water. Great location for shopping and eating. MNL Terminal 3 is literally across the street. Will stay again for a layover. "

"The service in this hotel is based on attention to detail, kindness, and exceptional professionalism. America has nothing like this anywhere. This is 1 of the top 3 hotels in Manila."