"We checked in late around 10–11pm after a long 6–7 hour drive filled with traffic, exhausted but excited to celebrate my son’s birthday. I was surprised how busy it was for a Sunday night—phones ringing nonstop, multiple guests checking in, others needing assistance. Despite the chaos, the front desk agent (I wish I remembered her name) handled it all with grace. Calm, efficient, and tactful, she acknowledged every guest, prioritized smartly, and managed check-ins while fielding persistent...
"Very friendly staff, clean and fresh grind to brew coffee to tired parents and sparking water and hot cocoa for kids. Clean lobby with fun family games"
"I didn't like that I could not charge my phone. Sofa should have been thrown away, would have rather had a table and chairs. The staff is very pleasant and helpful."
"I enjoyed the staff assistance and room was decent size. Breakfast was good, only thing I was looking forward to use hot tub and wasnt working but overall my stay was great"
"Excellent stay. The hotel was super clean, smelled very good. Breakfast looked fantastic. Check in was easy. Front desk employees were super nice and informative. The beds were super comfortable. I will definitely stay here again if I come back to the area. "
"The employee that checked us in was quite rude and never even said hello. The gentleman checking us out however, was wonderful! He was cheerful and friendly. The young woman who checked us in should benefit from some customer service training"
