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"The people running that facility are very friendly, customer oriented and have a genuine interest to make your stay great. "

"Room was clean. All amenities provided and bonus is kids loved the swimming pool and spa. Great location and friendly staff. We will be back"

"Lovely holiday in Gisborne. Small bed but spotless room with everything we needed. We loved the coffee machine in the foyer and used the lovely pool in the hot weather. Staff were excellent. We will return "

"Awesome place, friendly staff, very comfortable accomodation, highly recommended."

"Weights to bottom of shower curtin would stop it touching you eent showering. Next upgrade suggest increasing brd size."

"Nice size room, comfy bed. Friendly staff."

"The room was designed well and just a two minute walk to the beach. "

"Oui "

"Friendly staff"

"This was one of the best hotel experiences I ever had. The lady at the front desk was extremely pleasant. The fresh milk bottle was very nice touch. The room was extremely clean with attention to all the small details. The area is very quiet and walkable. I would totally stay there again if I end up planning another trip in the future with highly recommended to my fellow travelers."

"This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! "

"Everything stood out. The location was amazing. I kept waking up to the view as first light hit. The bed was super comfy. The breakfast was amazing. I ate it all. For any traveller that wants to invest in just one night of an experience I’d recommend this place. "

"Outstanding through out"

"Great stay "

"What a great spot at the Fringe of town. Clean, convenient, cozy! Plus Netflix, which I don’t have at home, so a treat to me."

"Such lovely staff. Real friendly. I had gotten there just after 11a as the winery I wanted to go to was closed and they had just finished my room and let me in. So I changed into my bikini and went for a scenic drive with 2 short hikes and swim. The place is well situated and the bed linen is super comfy. This was my favourite day on this trip so far. Gisborne has so much to offer. "

"Great staff"

"Freshly renovated. Very clean and helpful staff. Would highly recommend."

"Very comfortable, had all we needed."

"From arrival to departure we were very impressed with our treatment and the accommodation pod we had booked. There are only cafe facilities at the weekend therefore the need to travel for food and drink was unavoidable but it is only a short drive into Gisborne. The beaches close by are a surfers paradise so would certainly suit the adventurous person, though not myself. An all round excellent stay. "