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Reviews of Hotel Shwe Phyo

3 out of 5
Hotel Shwe Phyo
87th Street, 28th Street, Mandalay

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location.But there is no lift to go upstairs. Some amenities are broken and you can never get enough hot water. The hotel also took money from our credit card and also charged us for the same on arrival. When we requested a refund for the double charge, they kept delaying the refund back into our account. We finally had tl travel in person back to the hotel to request for the refund back in physical Myanmar kyat instead of an electronic bank transfer. Furthermore the hotel did not have the rooms we booked as they had alloacted these rooms to newer customers even though we booked a month in aevance - we did receive a discount for this error though.
Stayed 2 nights in Jan 2020
Response from With regard on 12 Mar 2020
We'll try to be better in the future . Thanks for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorbreakfast
Breakfast was very basic,and offerings were not very clean. Ants in the butter and jam.Did not seem very interested in cleaning.
Stayed 4 nights in Jan 2020
Response from With regard on 12 Mar 2020
We'll try to be better about Breakfast service and sorry for your inconvenience. Thanks for your suggestion.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
Small cute little hotel. This is located in the market area so great to walk and see everything fresh. The hotel is basic and very clean. The staff was the best. No English but tried to be helpful and figure things out. They always had a beautiful smile and took care of my every need. I would stay there again.
Stayed 5 nights in Dec 2018
Response from Frank on 22 Jan 2019
Dear Our Valuable Guest, Thank You For Your Comment to Our Hotel. We will try every time to best serve to all of our Valuable Guests. With Best Regards Hotel Shwe Phyo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new and friendly!
We really enjoyed our stay here! The hotel is basically new, and really beautiful. The staff were the NICEST people, and really went out of their way to help us out. The room was really comfortable, and we really loved the rooftop area; beautiful views! The area is very local with not too many services nearby, but they have 3 brand new bikes you can use for free! Overall we would highly reccomend!
Response from Hotel Shwe Phyo on 30 Apr 2018
Dear Sarah, Thank you so much for your lovely review for our hotel and we are very glad to hear that you enjoyed during your stay with us. We will try our best to improve our service in the future. We are hoping to see you again. BR, Hotel Shwe phyo

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjour à Mandalay
Très bon séjour à Mandalay ! Arrivé de bonne heure (6h), accueil agréable, Check in fait pour 9h, très arrangeant et gentil. On a même eu le petit déjeuner en attendant la chambre. Chambre propre, eau chaude met du temps à arriver. Vélo disponible gratuitement. Petit déjeuner un peu léger, demander à ce qu’on vous prépare des œufs.
Stayed 2 nights in Dec 2019
Response from With regard on 12 Mar 2020
Dear our guest, We also feel happy for your convenience as your smile is our goals. Many thanks from the bottom of our hearts.

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel neuf , sinon fraichement rénové , dans le marché et près de tout , mais étrangement très calme . Vélos disponibles si vous en avez le courage à Mandaley . Petit déjeuner basique . Le personnel a un peu de difficulté avec l'anglais mais on arrive à se comprendre . Excellent rapport qualité / prix . Je recommande fortement
Stayed 1 night in Nov 2019

8/10 Good

Louis

Hotel acceptable
Personnel parle vraiment très mal l’anglais. Pas trouvé de restos sympa dans les environs. On reçoit pratiquement pas de conseils à cause de la langue. Chambre propre
Stayed 4 nights in Apr 2019
Response from Bu Bu on 18 Jun 2019
Thank you for taking the time to write a review.

8/10 Good

kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
人々の暮らしがわかります
市場に近く楽しいです
Stayed 2 nights in Feb 2019
Response from KOTA on 21 Mar 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from FRANK on 18 Feb 2019
Dear Our Valuabled Guests Thank you very much for your comment. Hope to see you again. With Best Regards Shwe Phyo Hotel Mandalay. Myanmar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Frank on 22 Jan 2019
Dear Our Valuable Guest, Thank You For Your Comment to Our Hotel. We will try every time to best serve to all of our Valuable Guests. With Best Regards Hotel Shwe Phyo

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Pas d’eau chaude , ils ont mis 2 jours à me ramener mon linge car ils l’avaient egarer , ils ne connaissent rien des environs , aboiement des chien la nuit est atroce
Stayed 2 nights in Jan 2019
Response from Frank on 22 Jan 2019
Dear Our Valuable Guest, Thank You For Your Comment to Our Hotel. We will try every time to best serve to all of our Valuable Guests. With Best Regards Hotel Shwe Phyo

2/10 Terrible

Tony, tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、フレンドリーかつ親切です。 しかし、残念なことにオペレーションが全くなっていません。 洗面台は詰まっており、禁煙部屋を予約したのに喫煙部屋を充てがわれ、三泊したうちの一泊はベッドメイク・清掃がなされていませんでした。 場所はセージョー市場に近く、ルーフトップバーからの朝焼けの街並みはキレイです。
Stayed 3 nights in Dec 2018
Response from Frank on 22 Jan 2019
Dear Our Valuable Guest, Thank You For Your Comment to Our Hotel. We will try every time to best serve to all of our Valuable Guests. With Best Regards Hotel Shwe Phyo

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Annehmes Hotel
Angenehmes Hotel in Mandalay. Das Personal ist sehr freundlich. Um eine Bar oder ein Café zu erreichen muss man schon etwas weiter laufen. Aber Taxen sind in Myanmar sehr günstig!
Stayed 3 nights in Dec 2018
Response from Frank on 22 Jan 2019
Dear Our Valuable Guest, Thank You For Your Comment to Our Hotel. We will try every time to best serve to all of our Valuable Guests. With Best Regards Hotel Shwe Phyo

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
ห้องสะอาดดี แต่ไม่มีน้ำอุ่นและไวไฟล์ อาหารเช้าไม่ได้​เรื่อง ถ้าชอบดูวิถีชีวิตยามเช้าที่นี้มีตลาดน้ดและตลาดเครื่องเทศ
Stayed 1 night in Dec 2018