"In a great central location by the trams and shops. Our room was lovely, and very comfy, but I found it strange that there was no mini fridge!! Also in the bathroom, there were no glasses and the sink didn't allow you to fill it up with water - just running water?? Not exactly deal breakers, but strange."
"We went outside on the patio to enjoy a drink in the sun. I went inside to order some drinks and was told you have to use the QR code to order. But since i was their the waiter took my order but informed me this was an exception.
How stupid is it to expect guests to download or scan QR codes just to order drinks and a meal. Do they expect OAP;s to do downloads or scans.
Very poor customer relations in this hotel as everything is automated, from check in, to check out, to ordering meals and drinks outside."