I asked a staff to come help refill the body shower foam and he stepped all over the place with his shoes including the mat that I dry my feet on. Uncalled for.
This hotel is very comfortable and clean but the staff at this hotel is way above and beyond. The entire staff never missed an opportunity to make us comfortable and it made for a very enjoyable experience. Great job!
Très bel hôtel tous le personnel est très agréable et souriant, dommage qu'une bronchite ma empêché de profiter pleinement du restaurant.. Je vais revenir à Manado après bunaken et c'est là que je resterai.... Bonne WiFi.
Facilities: All required plus more; Value: Excellent cf. Australia; Service: Professional across board; Cleanliness: Continually maintained;
The hotel's range and quality of the buffet breakfast provided a generous and stimulating start to each day.
The staff here are fantastic. Very friendly, attentive, and responsive. My wife and I had massages and the ladies did a great job. If you are in Manado and are looking for a hotel that can make your trip The Swiss Bell is the place to go.
The Swiss Bell Hotel is very clean and quiet, the staff was outstanding to us. Always greeting with a smile and hello. The manager spoke to us and was very nice and accommodating. 5 star staff and 5 star hotel
Although staff were friendly, we were disappointed by their claim that the only room non smoking room they had was on a low floor overlooking the a/c equipment.
No hand towels in the bathroom.
Well it started off not good, we got checked into a smoking room at 4am and we were exhausted but after a decent buffet, the staff were wonderful and upgraded us to a suite free of charge and were very kind giving us a fruit platter and making sure we were looked after.
Staff helpful polite and kind. Safety taken seriously also. Food was really great, a mix of local Indonesian food as well as western choices. I stuck with the indo food, it was fantastic. Gym is a little bit tired, needs more weights but enough to get a small training session in. Pool area relaxing, pool super clean.