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"We didn't have breakfast. The room was clean and beds comfy, but the shower was very weak and kept falling forward so difficult to use. The pool is warm and usually nice but a large group of teenagers took over the pool and we had to leave as my daughter became anxious. Previously we have enjoyed the pool."

"Very agreeable, traditional hotel in just about the most quintessentially English town you can get. In the town centre and in the right direction if you're coming by train. Will happily return."

"Great hotel, great location"

"Had a great stay. The staff were lovely and helpful. The bathroom shower was a bit funky though. The hotel is conveniently located near the downtown."

"Always first rate attention from the staff with excellent food"

"Breakfast was delicious and fresh, as always."

"Room wasn't very clean, TV was tiny, tea facilities in wardrobe with no light and clearly there used to be a fridge but removed - Very disappointing. Spa was packed, no beds inside, jets area inside only a 1/3 of it worked. Breakfast was disappointing. I had 2 nights booked but didnt bother staying the second night. Wish I had saved the money and stayed in the Premier Inn behind it."

"Had a fantastic and very relaxing treatment in the spa."

"Public areas and exterior very good , car park small but close and well priced. Our room felt tired."