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"Amazing. Staff are great and everything about ShangriLa is great. We had amazing time. "

"Staff are all very friendly and hospitable, something that’s rare in other countries. Rooms are great, very clean, breakfast is really good, lots of food to choose from. Great location, along D-mall and about 2 mins walk to the beach. I would stay here again. Great job. "

"The breakfast was delicious. They all have the food that I liked.Pool side is also very comfy and relaxing. The view is perfect from my room"

"All good "

"Everything was amazing staff were so polite, helpful, and the place was awesome. Rooms were clean with great views of the pool. Best hotel I’ve been in here in the Philippines so far. Staff were doing a great job. The food was ok. Best if they can change the menu every day. So guests have options. But overall except for the breakfast menu amazing."

"What stood out the most was Mark the singer/entertainment gentleman. He was so kind and hospitable! His voice is absolutely incredible and he made our stay extra special. Always a nice word when we ran into him and he always asked what we wanted to hear when he was singing. Can’t say enough about him! "

"The room was spotless and the staff was exceptional. All and I mean all were pleasant and smiling. They really take care of you. The breakfast was good. Getting meals in Station 1 is a challenge and I recommend paying extra to just be able to grab a bite at the hotel. If you don't want to walk to the beach. Just cool off in the pool. Really the staff stands out here. Just amazing. They all deserve a raise. The security, the concierge, the restaurant staff, pool attendant, house keeping, and the...

"This is my second time staying here and it did not disappoint. The staff was friendly and our suite was very clean. I'd probably stay here again if given the chance."

"Nice room by the pool"

"Overall experience was great, room, staff, pool and cleanliness was excellent."

"Outstanding places"

"Really nice hotel , worth upgrading to the corner rooms as they have more windows and bigger deck . Thanks to the front desk staff for accommodating us with early check in and late check out , Cheky in the breakfast area was great making sure we had everything we wanted !! Would stay again!! "

"We had a truly wonderful stay. The staff were exceptionally hospitable, and the service was outstanding. Highly recommended!"

"Very friendly staff, room very cozy and clean with a lovely view of the beach."