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"There is no fridge or microwave in the room."

"Floor 2 under construction, which closed the fitness center and caused some noise."

"Disappointing experience and misleading room description We booked a room for 5 people (3 adults, 2 kids) as the listing stated the room accommodated that capacity. However, upon check-in, we were given a room with only 2 double beds, which is entirely inadequate for a family of our size. Additionally, the check-in process felt highly unprofessional. The manager informed us they did not have keys available and had to personally escort us to the room to let us in, which made our family feel...

"Clean room staff"

"We arrived for a wedding with my kids. My son is disabled and has trouble with stairs. When we arrived I learned the elevator was not working and we would have to go up 3 flights of stairs to bring our things. When expressed concern over this issue to the front desk woman she told me to go somewhere else. I have never seen such poor customer service. The manager helped us find a room on the first floor that was an executive suite. It wasn't meant for a family but we made due. It wasn't clean or...

"Staff is wonderful"

"Basic spot right off of the highway"

"Old carpets, people hanging out at entrance and smoking, poor cleaning"

"La atencion muy buena"

"Stayed at this hotel because the reviews were promising. When I arrived, the building was a little run down and the man behind the counter was nice and inviting, however I had to ask for my room to be switched 4 times as the family above me room had their kids just running around and banging making noise. he kept saying he called to let them know to be quiet, but he in fact never did. I slept a total of 3 hours the whole night because of the kids. the next day when the receptionist was changed...

"Not clean and bad smell"

"Very convenient location.....right off Jersey Tpk. I think the place needs a bit of freshening up.....hallways need more thorough vaccum, and th two fyies and mosquito in our room were unwelcome. Staff could not have been nore welcoming and accomodating."

"Clean room, great staff, great breakfast with lots of options. Always coffee available and the room and facilities were kept well. We got a room with a jacuzzi and it was perfect! The pool wasn’t full size and was a little dirty, but we still enjoyed it and others did as well. We made use of the gym, but the water bubbler was empty both days. The front desk gave us bottled water instead."

"Trying to check in after a long drive I waited for a half an hour at the front desk, wondering if anyone was working there. Finally someone showed up. There was another couple waiting there too. It was around 7 at night maybe you need someone to stay at the desk at all times for any late arrivals. Coffee needs to be improved,, tastes old not a fresh brewed at all ,, it needs to be upgraded. The rest of the breakfast was very nice. Fresh fruit other than bananas and oranges would be a plus. ...

"We felt for the price, and from how well it looks, as well as security and cleanliness, that we definitely stay here if we ever come to NJ West New York again."

"Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a...

"Staff super helpful and friendly."

"We chose Ardsley Acres Hotel Court specifically for its proximity to the Metro-North station, and it delivered exactly what we needed. Catching the train into Grand Central was a breeze, and the location couldn’t have been more convenient for a trip into the city. The room was clean and the bed was comfortable — no complaints whatsoever. It’s a no-frills stay, but everything that matters was done right. Breakfast was a standard continental spread, which was fine, but adding a protein option —...

"Affordable price and closeness to New York!"

"The rooms.were updated and very clean. Staff was very helpful and friendly."