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"The shower drain had an issue and water would back up while showering, so I reported it to reception. They advised they would send maintenance, which they did, however they used a chemical with a very strong and unpleasant smell. I raised this again with reception and had to request that we be relocated, which was eventually arranged. I would have expected the hotel to offer a room change before carrying out maintenance, rather than us needing to ask. The breakfast was also disappointing. The quality was poor, with mostly frozen pastries and very limited variety. The cooked breakfast was overly oily and had a noticeable smell of burnt oil."

"Service was great."

"We stayed in a small cabin with our own washroom at this hostel. Staff were very friendly and helpful. A highlight was feeding the lorikeets!"