"I would like to compliment staff at check in desk, they were all very friendly and welcoming . I would like to thank Milk for helping me check in early when my room type wasn’t ready. The breakfast was wonderful and of course the staff very friendly and welcoming. Beautiful villa and look forward to a future stay. Thank you !"
"This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests. "
"The villa was a stand alone. It was very nice and clean. I did not like the hotel charging us extra for every towel with make up stain that was wrong and i felt exploited because it could have easily been washed off. Breakfast wasn't that great."
"Enjoyed this hotel very much. Was picked up from the airport which is only a few minutes away and driver was great. Bags were escorted to room and room was clean and cold when I got inside. Stayed in S-Class suite so on highest floor of rooms. View was amazing and so was room. Breakfast was amazing. Truly. A mall is walking distance. A Go Wholesale also where you can load up on food and snacks that you have never seen/tried before for great prices. We enjoyed every night in hotel. Terrace was my favorite part as I took a bath overlooking the city each night. Not too far from Old Town so we were able to make the weekend market which was a great time of shopping. Had to get a tuktuk back due to street closures but was def worth the experience. Escorted to airport. Cant say enough about food at hotel. You have to eat breakfast here. Wont regret it.
Air quality is far from the best in Chiang Mai so wear a mask while outdoors during burning season. You can see and smell it all day so your body will thank you if you do.
Oh yeah, tried Chang beer in hotel room and loved it! Fiancé loved the Singha beer. Room drinks and snacks were awesome. Made me buy Chang beer the rest of my stay in Thailand. "