"I usually prefer not to leave negative reviews, but I felt it necessary to comment on treatment by some of the staff here. While I don't blame the staff personally—as the Thai people are incredibly hard working and friendly—some employees here seemed miserable or resigned. At times while ordering at the cafe, I felt ignored or met with passive-aggressive silence, even when I was the only customer waiting. It's possible that management, compensation, or another reason is the root cause of low morale, that's only speculation, because I couldn't explain it. I truly feel for the staff, but as a guest, being repeatedly ignored made for an uncomfortable stay.
You will need a scooter, b/c it's isolated from anything off site. The property is outstanding, very clean, with stunning views. "