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"Staff was very friendly and helpful throughout our stay, which we appreciated. However, the room cleanliness could use improvement. There was visible mold buildup around the shower door/corner area, which made the bathroom feel less clean than expected. Hoping they can address the maintenance issues because the service itself was great."

"The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Very clean rooms. Quiet place good area fresh breakfast"

"Location to airport"

"We didn't swim but pool looked nice. Breakfast and evening dinner was excellent. The staff was very helpful. One young lady helped with a juice spill quickly. The food was kept fresh."

"This hotel looks grand in the lobby, but is becoming run down. The carpet was bad, rooms are older and damp. Elevators were grimy."

"Clean and easy stay."

"Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again."

"The overall experience was great. The staff was extremely friendly and helpful, especially at the reception. However, the experience with the breakfast buffet staff was not as positive—one staff member seemed to watch our every movement, which was off-putting. The hotel itself is nice, but it definitely needs to be revamped, as the furniture and amenities, such as the gym, feel outdated."

"Room was clean bed was comfortable. Breakfast was good. The pool area was nice. Exercise room was spacious with good equipment. There were no wipes for the equipment that would be helpful for the future"

"Rooms were adequately clean, beds comfy and large. Plenty of room for a single person to get around. Staff cares about everyone including pets."

"Quick drive to the airport. You can not use their airport shuttle if you book on Expedia or third party app. But other than that it was a nice hotel"

"It was a great place to stay"

"Spacious room, comfortable bed, friendly staff, nice breakfast, easy free parking !"

"Very nice property and nice staff"

"We stayed overnight with our cat and purposely booked an accessibility room that was stated to include a visual fire alarm. The room was accessible for physical disabilities with wide bathroom door and walk in shower, it was not equipped for people with hearing disabilities such as myself. There was only a smoke detector without any strobe light, not useful for those of us who are deaf. The room was great otherwise but was a disappointing at best in terms of ADA requirements."