AL-NovaVista

3.0 star property
Travelers sip cocktails at the poolside bar or find tranquility in natural surroundings at this retreat designed for complete relaxation

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AL-NovaVista offers a perfect balance of tropical relaxation. Guests enjoy drinks at the poolside bar or unwind in the spa tub after exploring the garden. Free in-room WiFi is provided, and the indoor pool offers another recreational option regardless of weather.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: EUR 10 for check-in between 10:00 PM and 1:00 AM

Minimum check-in age - 12

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30.00 per vehicle (return)
  • Late check-in fee: EUR 10 for check-in between 10:00 PM and 1:00 AM
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Property Registration Number 63, 156, 594, 595

Frequently asked questions

Does AL-NovaVista have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is AL-NovaVista pet-friendly?

No, pets are not allowed at this property.

How much is parking at AL-NovaVista?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at AL-NovaVista?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to 1:00 AM for a fee of EUR 10.

What time is check-out at AL-NovaVista?

Checkout is at 11:00 AM.

Does AL-NovaVista provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is AL-NovaVista located?

Situated in Madalena, this hotel is 0.9 mi (1.5 km) from Pico Island Vineyard Culture and within 3 miles (5 km) of Adega do Vulcão and Gruta das Torres. Museu do Vinho is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.8

Cleanliness

8.0

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
L'unica cosa all'altezza era il servizio navetta offerto da Tiago. L'organizzazione era a dir poco improvvisata. Le pulizie vengono fatte nel pomeriggio anche se sei in camera a riposare. Colazione con poca scelta e disorganizzata. Il bagno emana costantemente puzza di fogna (probabilmente dallo scarico della doccia). Se alloggi al piano terra il rumore è pressoché costante. La reception non è realmente aperta 24h.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with the view of Pico, vines and sea. Very nice owners. Family runs the hotel with attention and kindness. I recommend.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We arrived 30min after check-in time and waited for 30min to check in because there was nobody there to let us in the rooms. We had to call two different numbers to reach anyone (waiting for that huge bill!), and the staff was extremely rude about this. The bed was hard, breakfast nonexistent, and the ”room with view” had no view at all. I tried to reach out to the staff before our trip and during, but they don’t respond in any platform (email, social media) than by phone. Wouldn’t stay there again
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un viaggio indimenticabile

una esperienza indimenticabile, stupenda natura ed un clima molto molto piacevole!
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Manuel

Disliked: Room comfort
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018