The lady was so arrogant. I booked online and she says nope and left 2 kids and i woth no where to stay and wouldnt give my money back. Absolutely appalling. Someone so arrogant should not be allowed to work with people. Like agressive dogs muzzle it.
Greeted very rudely and told Expedia was banned. Offered to leave after full refund and she then gave us a room key. Not pleasant.
On the plus side, it was clean. Coffee etc. Bed was comfortable.
Very loud at night with sugar cane trains all night plus trucks on highway.
This is my very first negative review and I am sad to post this. I would not recommend this motel. There are others in the town further from the train tracks and hopefully kinder staff.
Unfortunately each room had a strange odour, unit 1 the TV did not function, we were then transferred to unit 9 same odour and TV problem, the owner did attempt to satisfy our needs and was very attentive, we decided to move on to another motel. Pet Friendly Motels we will avoid at all costs in the future!
Michael
เข้าพัก 1 คืน, สิงหาคม 2024
2/10 แย่มาก
Bruce
10 ส.ค. 2024
We booked through Wotif, arrived at the property to be told by the owner that she doesn't deal with Wotif and wouldn't accept our booking.She said to cancel that booking and to rebook direct with her. We did not want to cancel as the money was non refundable. It was very late to start looking for alternate accommodation so we rebooked direct with her, now to get our refund from Wotif.
Shockingly rude staff on checkin, blaming Expedia and us for not having our booked and paid room available. Apparently we should’ve called to confirm our room! One of us had to sleep on very thin mattress on the floor.