Search Hotels Near Luxembourg American Cultural Center, Belgium

"There was no internet so phone in room didn't work, no streaming channels the jets in hot tub didn't work stained wash cloth in bathroom, staff was calling for maintenance and assistance with internet no one was returning her calls also there weren't many guests and we were put on the 4th floor which staff thought was odd too"

"Wonderful"

"The pool was very dirty and my daughter and I both got sick."

"Nice variety of breakfast. Love the hotel set up. Live that it is dog-friendly with poop bags accessible at the back entrance. Close to dining options & coffee shop."

"Great location, very clean and staff was amazing!"

"Clean room and it's close to a lot of stores and restaurants. The bar didn't open that Saturday night which surprised us because we were told it would be open."

"Had a two queen bed room, 1st bed was probably 1 of the most uncomfortable beds I've ever been in, (I'm in a lot of hotel beds) 2nd night tried the other bed was much better. Was disappointed hot tub was out of order."

"All was great - massages were excellent!"

"Rooms are on second and third floors. No elevator.stairs are steep. Steps narrow. Upon our arrival at 3:45PM our room was supposedly ready. However dirty sheets and towels remained on the floor and no bath soap. Also noted a dirty towel hung on the back of the bathroom door. Outside building plant foundation areas full of weeds and debris. Hotel rooms have been rehabbed and the decor is great. Location is great.Property needs improved customer focused management "